Front Desk Receptionist
Memorial Hermann Surgery Center Brazoria is a state-of-the-art outpatient surgical facility in Angleton, Texas, featuring four operating rooms and two treatment rooms. Our advanced technology supports a wide range of specialties including Gastroenterology, Neurology, Ophthalmology, Orthopedic, Otolaryngology, Pain Management, Podiatry, General Surgery, Plastic Surgery, and Urology. We take pride in providing high-quality, efficient, and compassionate care in a comfortable setting.
We're looking for a friendly and organized Front Desk Receptionist to join our team. This role is the first point of contact for our patients, visitors, and vendors and plays an essential part in creating a welcoming, professional atmosphere.
Responsibilities :
- Greet and check in patients and visitors in a courteous and professional manner
- Verify patient information, insurance details, and required documentation prior to appointments
- Answer incoming phone calls, schedule procedures, and direct inquiries appropriately
- Collect co-pays and ensure accurate posting of patient payments
- Maintain confidentiality of all patient records in compliance with HIPAA standards
- Support the business office and clinical team with administrative tasks as needed
- Assist with patient flow to ensure timely and efficient operations throughout the day
Qualifications :
High School Diploma or GED requiredPrevious experience in a healthcare front desk, medical office, or customer service setting preferredStrong interpersonal and communication skills, both in person and over the phoneProficiency with electronic medical records (EMR) systems and basic office softwareExceptional attention to detail and ability to multitask in a fast-paced environmentProfessional demeanor and a team-oriented mindsetWhat We Offer :
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package, which may include :
Medical, dental, vision, and prescription coverageLife and AD&D coverageAvailability of short- and long-term disabilityFlexible financial benefits including FSAs and HSAs401(k) and access to retirement planningPaid holidays and vacationWho We Are : At USPI, we create relationships that lead to better care. We partner with physicians and health systems to deliver high-quality surgical services across the country. Our culture is inclusive, collaborative, and focused on clinical excellence. We believe a diverse and supportive workplace strengthens our ability to serve patients and communities.
Required Skills :
Excellent customer service and patient engagement skillsStrong organizational and multitasking abilitiesProficient in scheduling, data entry, and medical documentationKnowledge of insurance verification and payment processingRequired Experience :
12 years in a medical office or surgery center front desk role preferredExperience with patient registration, scheduling, and EMR systems highly valued