General Notes The Dell Medical School is seeking a
Clinical Nurse Supervisor for the Ambulatory Clinic. Purpose The
Clinical Nurse Supervisor is responsible for ensuring that care is
coordinated, services are delivered, and care is managed
appropriately within designated clinical units. The Clinical Nurse
Supervisor supervises all clinical support staff (RNs, LVNs, CMAs
and technicians) and provides training, mentoring and coaching as
necessary. Responsibilities ESSENTIAL JOB FUNCTIONS : Supervises and
oversees the daily activities of clinical support staff within
assigned ambulatory care units, including staffing schedules to
effectively meet the needs of the providers and patients. With the
support of the Nurse Manager, ensures staff are adequately
onboarded, continuous training and competencies are completed and
provides regular coaching and feedback, as necessary. Delegates
effectively to share responsibilities with others; Assists with and
oversees electronic health record clinical inboxes, ensures the
review and completion of ambulatory care unit logs, oversees unit
phone system for inbound / outbound calls and voice messages. Acts as
the first escalation point of contact within assigned ambulatory
care unit for patient and other clinical matters. Provides patient
education, as needed. Maintains supply inventory within clinical
units, managing costs effectively and efficiently. Provides direct
nursing care to patient population, as needed based on clinic
staffing ratios. Other Job Duties may apply as assigned Marginal or
Periodic Functions : Provides feedback on process improvement
initiatives and operational efficiency. Cross trained in other
ambulatory care clinics. Attends nursing operations meetings,
provides subject matter expertise to Clinical Education department.
Assumes responsivity for the clinic operations in the absence of
the Clinical Nurse Manager, as designated. Promotes individual
professional growth and development by meeting requirements for
mandatory / continuing education and skills competency while
supporting department-based goals which contribute to the success
of the organization; Serves as preceptor, mentor, and resource to
less experienced staff. Adheres to internal controls and reporting
structure. Performs related duties as required.
KNOWLEDGE / SKILLS / ABILITIES Ability to develop, and maintain
effective working relationships with physicians, staff, and
patients. Familiarity with all business office machine, i.e.,
computer, Microsoft word tools, multi-line phones, copier and fax
machines. Must be energetic, organized, dependable, detail
oriented, able to work in a fast-paced environment. Demonstrated
strong problem-solving and critical-thinking skills with the
ability to process complex information, break into logical
steps / tasks to help solve defined problems, and present it clearly
to a range of audiences, ability to multi-task, balance priorities,
set and manage timelines for deliverables. Familiarity with health
care delivery, especially value-based health care delivery models
and relevant metrics, including patient-reported outcome measures.
Understanding of clinical workflows and experience with performance
improvement in clinical settings. Highly proficient in Microsoft
Word, Excel, and PowerPoint, and Visio with proven ability to
produce professional documents in MS PowerPoint and develop complex
Excel models. High degree of self-motivation and ability to work
efficiently and flexibly in a fast-paced environment with minimal
guidance. Ability to succeed in a fast-paced, demanding and fluid
work environment. Required Qualifications Bachelor's degree in
nursing with at least (3) years of nursing experience in an
outpatient or inpatient setting. Relevant education and experience
may be substituted as appropriate. Unencumbered Licensed Registered
Nurse in the State of Texas. BLS certification. Relevant education
and experience may be substituted as appropriate. Preferred
Qualifications Bachelor's degree in nursing. Prior experience in a
lead, charge nurse or supervisor capacity. 5 years of relevant
experience in a healthcare environment. May substitute supervisory
experience for years' experience in the area of nursing related to
position. SUPERVISION ~ The Clinical Nurse Supervisor supervises
all clinical support staff (RNs, LVNs, CMAs and technicians) and
provides training, mentoring and coaching as necessary. Salary
Range $93,500 + depending on qualifications Working Conditions May
work around standard office conditions May work around biohazards
Repetitive use of a keyboard at a workstation Use of manual
dexterity Lifting and moving Required Materials ~ Resume / CV ~3 work
references with their contact information; at least one reference
should be from a supervisor ~ Letter of interest Important for
applicants who are NOT current university employees or contingent
workers : You will be prompted to submit your resume the first time
you apply, then you will be provided an option to upload a new
Resume for subsequent applications. Any additional Required
Materials (letter of interest, references, etc.) will be uploaded
in the Application Questions section; you will be able to
multi-select additional files. Before submitting your online job
application, ensure that ALL Required Materials have been uploaded.
Once your job application has been submitted, you cannot make
changes. Important for Current university employees and contingent
workers : As a current university employee or contingent worker, you
MUST apply within Workday by searching for Find UT Jobs. If you are
a current University employee, log-in to Workday, navigate to your
Worker Profile, click the Career link in the left hand navigation
menu and then update the sections in your Professional Profile
before you apply. This information will be pulled in to your
application. The application is one page and you will be prompted
to upload your resume. In addition, you must respond to the
application questions presented to upload any additional Required
Materials (letter of interest, references, etc.) that were noted
above.
Rn Clinical Coordinator • Austin, TX, Travis County, TX; Texas, United States