Patient Service Representative -Tom Oliver (S 18th)

Job Posting

Duties / Responsibilities :

• Patient registration
• Collect current and overdue service charges, and printing receipt,
• Secure a daily cash box,
• Reconcile daily charges and receipts.
• Answer phones, taking and forwarding messages and scheduling appointments.
• Ability to multitask and work in a fast paced environment
• Ability to verify patient insurance information
• Ability to use multi line phone system
• Ability to travel to other clinics to cover shifts as required
• Ability to operate office equipment (fax, printer, scanner)
• Agree to follow Waco Family Medicine policies and procedures as outlined in the employee handbook

Other Duties :

Physical and Mental Requirements :

Reports To : Practice Manager

Education & Experience : High School Diploma or equivalent; Associate degree preferred. Healthcare experience preferred. At least one year's customer service experience required.

Skills : Excellent written and verbal communication and customer service skills utilize (AIDET) communication model, experience using Microsoft Office (Excel, Word, PowerPoint), bilingual in English / Spanish preferred not required. Detail oriented and patient focused.