Programs Director
MedShare is a humanitarian aid organization that strengthens healthcare access in the US and around the world by redirecting surplus high-quality medical supplies and equipment for use in community patient care, and by providing programs that build local capacity and resilience for those in need. Our vision is a healthy planet, where every community has quality, comprehensive and accessible healthcare.
Description
The Programs Director is responsible for the strategic development and fulfillment of international and domestic healthcare program services, with accountability for driving mission impact, and for growing net earned revenue through program implementation, in collaboration with MedShare's Development team. Through strong working relationships with operations and other staff support, this role ensures that programs are effectively designed, successfully implemented, and efficiently managed to grow the impact of MedShare's mission. The Programs Director will cultivate community and sector relationships and build networks to enable mission delivery. This role is a member of the Strategic Leadership Team (SLT) and has direct reports responsible for medical products ordering and distribution, and biomedical services deployment. The successful person in this role will be resourceful & agile, able to handle multiple priorities, be a persuasive communicator, and enjoy collaborating with others to deliver the MedShare mission.
Reports To : Chief Executive Officer (CEO)
Status : Full-time, Salaried, Exempt
Location : Decatur, GA;Hybrid eligible
Duties and Responsibilities :
Strategic Program Management
- Ensure all programs align with organizational mission and strategic priorities
- Develop and maintain best practices and guidelines for all programs
- Lead outreach to safety net clinics, medical missions, and NGOs to grow and expand participation in programs
- Respond to, evaluate, and approve appropriate applications for potential program partnerships
- Develop domestic networks to enable effective deployment of disaster readiness & response
- Create and facilitate regular routines and processes to track project implementation and ongoing execution
- Assess and manage risks to ensure program deliverables are met
- Identify and develop new initiatives and program improvements to grow program impacts and effectiveness
- Drive submissions of stakeholder / partner agency stories and impact
- Lead regular assessment of performance indicators, and report program impact and performance data.
- Represent the organization at community events and act as primary contact for relevant sector associations.
- Lead continuous improvement to increase mission impacts, net revenue, and partner engagement
Financial Management
Create annual programs budgeting, building revenue and cost forecasts to ensure optimized program deliveryMaintain and monitor active revenue pipelines with distribution, services, and / or project initiatives incomeSet and manage earned revenue fee structures along with relevant discounting offerings to optimize impactsCollaborate with MedShare's Development team to create new project budgetsCollaborate with MedShare's Finance team to prepare partner contracts and / or MOUsReview and approve relevant functional invoices according to standardsLeadership & Development
Plan, organize, and lead MeShare's Biomedical Services and Logistics teamEffectively collaborate cross functionally to optimize end-to-end processes and deliver mission objectivesEnsure proper and effective use of management tools, including Impact metric trackingEnsure the effective selection, training, and supervision of all staff roles, including intern or temporary staffProvide appropriate development and routine performance management for team membersLead continuous improvement within all programmatic processesSupport special projects and perform other related duties as requiredMinimum Requirements
Bachelor's degree in business, nonprofit management, or related field7+ years' work experience in humanitarian aid distribution or non-profit programs management3+ years' experience managing othersProject management experience with a strong attention to detailEnglish fluency, with demonstrated excellent verbal and written communication skillsStrong interpersonal competency, able to balance varied stakeholder interests with diplomacy and tactData-savvy and proficient in all Microsoft Office and related applicationsWillingness to work a flexible schedule, including occasional weekends, and support time zone differencesAble to travel up to 5% annuallyExperience working with interns or skilled volunteers is a plusKnowledge of medical products and their usage is a plusMulti-cultural and international experience a plus
Passion for community service, international development, and MedShare's mission
MedShare is an equal opportunity employer. We do not discriminate based on age, gender, race or ethnic origin, religion, veteran status, physical or medical condition, political affiliations or sexual orientation.