Job Title: Client Services - Customer Care Representative I
Job Location: Lenexa, KS, 66219
Job Duration: 3 Months
Additional Job Details: The shifts will be between 7am and 6 PM central time, M-F.
The training will be set for everyone the same at 8-5.
The length of assignment is 90 days
Job Description: Summary
Duties and Responsibilities
Job Qualifications (Work Experience, Physical & Mental Requirements, Knowledge, Skills)
Required Work Experience:
1-year related customer service excellence experience.
Preferred Work Experience:
Health care and laboratory related experience.
Experience delivering customer service excellence and achieving productivity/accuracy/quality standards.
Physical and Mental Requirements:
Consistent exceptional customer service, accuracy and quality focus required.
Knowledge:
N/A
Skills:
Prefer good digital skills computer (Outlook & Excel), phone systems, chat, automation, and AI.
Continuous Improvement: Embrace and thrive in an environment of continuous improvement, innovation, and leveraging digital
Customer Care Representative • Shawnee Mission, Kansas, United States
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