Responsible for consulting with Magnifi Financial members in person, on the phone and through digital channels. Educates, recommends, and sells products and services to members, including digital solutions. Performs member transactions in a timely, accurate and courteous manner.
- Assists members with all routine transactions including teller machine transactions.
- Creates a remarkable member experience by responding and providing resolutions to member requests with expertise.
- Consults with members to identify and recommend Magnifi Financial products and services based on financial need. Makes referrals to appropriate departments.
- Responsible for maintaining cash drawer, cash recycler and the day-to-day operation of ATM machines (deposit and restocking of ATM).
- Performs a wide range of account services including, but not limited to setting up mobile deposit, mobile banking and digital banking, credit and debit card activation, debit card inquiries, transfers, funding loans, handling debit card inquiries, address changes, stop payments, transfers, check orders, etc.
- Transforms the way banking is done by encouraging and coaching members to adopt new digital solutions (mobile banking, digital banking, ATM's).
- May perform opening and / or closing duties for the branch.
- Contributes to the mission and visibility of Magnifi Financial by actively participating in community relations efforts.
Essential Duties And Responsibilities
Assists members with all routine transactions including teller machine transactions.Creates a remarkable member experience by responding and providing resolutions to member requests with expertise.Consults with members to identify and recommend Magnifi Financial products and services based on financial need. Makes referrals to appropriate departments.Responsible for maintaining cash drawer, cash recycler and the day-to-day operation of ATM machines (deposit and restocking of ATM).Performs a wide range of account services including, but not limited to setting up mobile deposit, mobile banking and digital banking, credit and debit card activation, debit card inquiries, transfers, funding loans, handling debit card inquiries, address changes, stop payments, transfers, check orders, etc.Transforms the way banking is done by encouraging and coaching members to adopt new digital solutions (mobile banking, digital banking, ATM's).May perform opening and / or closing duties for the branch.Contributes to the mission and visibility of Magnifi Financial by actively participating in community relations efforts.Education And Experience
High school diploma or currently pursuing a high school diploma required, two-year degree preferredCustomer service and / or sales experience requiredNotary Public designation in this position is optionalBenefits
Opportunities for Training and DevelopmentLeadership DevelopmentJob Level Advancement (ability to move up in your position through training and development)Tuition Reimbursement32 Hours Volunteer Paid Time OffPaid Time Off - starting at 4 weeks per year for FT; prorated for PTMedicalDentalVisionEmployer paid Life Insurance / AD&DEmployer paid Disability InsuranceRetirement Plan - Employer match up to 4%, eligible for annual profit sharingPaid Parental LeaveBonus / Incentive ProgramHealth and Wellness ProgramsPay Transparency
Salary Range : $17.12 / hr. through $25.68 / hr.
Salaries vary based on factors such as location, internal equity, skills, experience, education, and qualifications for the role.
Total compensation package varies based on position and may include bonuses, performance-based incentives, commission, and / or discretionary bonuses.
Who We Are
At Magnifi Financial, we offer a collaborative, friendly environment where we support our employee's growth and development, and create a positive work atmosphere. As a member-owned organization, we are focused on making dreams come true for our members. Our vision is enhancing the lives of members and community through strength, service and growth.
Magnifi Financial has grown to more than 85,000 members, $2.4 billion in assets, over 400 employees, and over 25 branch locations throughout Minnesota. But what hasn't changed is our focus on the members and communities we serve.
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