Technical Writer for a well-known consumer device company in Sunnyvale, CA

A globally leading technology company is looking for a Technical Writer to develop clear, accurate, and user-friendly hardware repair documentation and training content for service technicians. In this role, you'll collaborate with cross-functional teams to create procedural guides, video scripts, and technical content that support technician learning and workflow efficiency. This is an exciting opportunity to contribute to world-class service materials that enhance the customer repair experience - apply today to join an innovative and fast-paced team.

Job Responsibilities :

• Develop clear and accurate hardware repair procedures and documentation
• Create training materials to support technician learning and workflow understanding
• Ensure technical content is concise, consistent, and easy to follow
• Collaborate with cross-functional teams to maintain accuracy and clarity in documentation
• Support continuous improvement of service and repair content quality
• Write and edit procedural video scripts, manage content strategy, and analyze content performance through data analytics

Key Qualifications :

Education :

Key Note : Please include a portfolio showcasing sample scripts you've written, along with links or references to the resulting video content (if available), even if you were not the video producer.

Type : Contract

Duration : 3 months with extension

Work Location : Sunnyvale, CA (100% on-site)

Pay rate : $50.00 - $74.50 (DOE)