Assist Director Housekeeping

Job Description

Job Description

POSITION PURPOSE :

Assists Director of Housekeeping in overseeing and ensuring overall cleanliness of the hotel in accordance with Department of Health, Hotel, and Corporate standards. To ensure all safety procedures are adhered to, and follow all appropriate policies and procedures are adhered to, and follow all appropriate policies and procedures while constantly striving to improve all standards of operation. Ensure prompt and courteous service to guests, and to ensure that all guest experiences are distinctively supreme.

EXAMPLES OF DUTIES

ESSENTIAL FUNCTIONS :

Average Percent of Time

30% Communicates effectively, both verbally and in writing, to provide clear direction to Associates. Hires, trains, coaches and counsels Housekeeping team. Performs reviews of the Housekeeping Department management team. Helps manage and motivate the management team in the administration of their duties.

25% Plans, organizes and monitors staff activities to ensure compliance with quality standards set by hotel which requires continuous visual inspection of guest rooms and public space areas including food and beverage outlets, meeting rooms and offices.

25% Manages finances of housekeeping operations including budget and inventory controls. Analyzes data and compiles reports on expenditures, wages, labor, supplies, etc., in relation to hotel financial forecasts and budget. Establishes and maintains systems and controls to provide adequate supplies for efficient operation of department.

10% Evaluates condition of furniture, fixtures, décor, etc. Makes recommendations and assists in the coordination of rehab projects. Works with the Director of Rooms and Director of Engineering to administer the repair and maintenance program as it relates to public areas and guest rooms.

5% Attends Senior Leadership meetings to obtain and disseminate pertinent information.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

Review and approve departmental schedules / payroll and make necessary adjustments.

Assist room attendants and house persons in securing all supplies and tools necessary for the completion of daily tasks.

Plan and implement hotel-wide changes such as those affecting amenity set-ups or communication pieces.

Monitor proper use and compliance with hazardous chemicals and the Hazcom program.

Expedite all requests by guests.

Performs duties as assigned by Director of Rooms and Hotel Manager.

PHYSICAL REQUIREMENTS :

Frequency Key : Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours

Physical Activity Frequency

Sitting Constant

Standing Frequent

Walking Frequent

Climbing stairs Frequent

Crouching / Bending / Stooping Occasional

Reaching Occasional

Grasping Occasional

Pushing / Pulling Rare

Near Vision Constant

Far Vision Constant

Hearing Constant

Talking Constant

Taste Rare

Smell Frequent

Lifting / Carrying (# lbs) Occasional

Travel Occasional

SAFETY REQUIREMENTS

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

ORGANIZATIONAL RELATIONSHIPS

Positions reporting to this position (titles) :

Housekeeping Managers

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

Knowledge of basic sanitation requirements / controls and applications of relevant chemicals.

Basic mathematical skills to prepare moderately complex calculations for financial reporting.

Supervisory skills.

Ability to deal effectively with Associates, vendors, contractors, etc.

Ability to coordinate and cooperate with other departments regarding Housekeeping services and activities.

Ability to access and accurately input information using a moderately complex computer system.

QUALIFICATION STANDARDS

EDUCATION

High School graduate or equivalent required. College degree preferred with emphasis in Hospitality.

EXPERIENCE

At least 3 years’ experience in supervisory / management position in Housekeeping.

LICENSES OR CERTIFICATES

None

GROOMING

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and / or required articles of clothing will be explained to you as a part of the orientation process.

OTHER

Additional language ability is strongly preferred.

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law