Director of Digital Experience, Product Owner

Director Of Digital Experience, Product Owner

Ameriprise Financial has an exciting opportunity for a Director of Digital Experience, Product Owner to join our team! In this role, you will provide strategic and operational leadership to Product Owners, prioritizing programs of work for their Agile teams and identify new opportunities for the business. The Director of Digital Experience will partner with key stakeholders to define goals, success criteria and measurable outcomes for delivering ongoing value. You will collaborate effectively with key leaders and partner organizations to deliver outcomes, including responsibility for the ultimate delivery of scope and quality.

Key Responsibilities

• Prioritize programs of work and assess quality of outcomes. Ensure delivery of scope and assess for continuous improvement. Identify new opportunities to drive value and deepen customer relationship through ongoing assessment of customer needs and goals. Adjust product strategy in partnership with teams.
• Create compelling product vision - develop and execute product roadmap with a focus on measurable business outcomes. Understand business strategy and customer goals. Define Key Performance Indicators (KPIs) for the customer and business and regularly monitor progress toward goals. Regularly track and share progress with stakeholders and team.
• Serve as engagement point for shared services teams (teams in Digital Experience that provide resources to the Agile teams.) Collaborate with key leaders and partner organizations to deliver outcomes.
• Lead one or more Product Owners. Provide people leadership through effective coaching, feedback and sound performance management practices. Act as champion for the team and intervene on matters that create roadblocks to individual or organizational success. Set department initiatives and aligns and sets individual performance goals.
• Manage annual product budget to effectively deliver products in collaboration with Manager and Senior Manager Product Owners.

Required Qualifications

Preferred Qualifications

About Our Company

We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

The estimated base salary for this role is $128,400 - $173,300 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and / or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full time

Exempt

Business Support & Operations

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