Salesforce Sales Cloud Administrator

Description :

Salesforce Sales Cloud Administrator

Location : REMOTE

Length : 6-12 months ; Possible CTH

Interview : Video

Start : ASAP

Position Overview

We are seeking a skilled and detail-oriented Salesforce Sales Cloud Administrator to manage, maintain, and optimize our Salesforce Sales Cloud platform. This role will ensure our sales teams have the tools, data, and processes needed to drive productivity, streamline workflows, and support business growth. The ideal candidate will have strong Salesforce expertise, experience managing sales engagement tools (Gong, Vonage, Groove), and the ability to collaborate with stakeholders across departments.

Key Responsibilities

• Serve as the primary system administrator for Salesforce Sales Cloud.
• Manage user accounts, roles, profiles, permissions, and security settings.
• Create and maintain reports, dashboards, workflows, and automation using Salesforce Flow and Process Builder.
• Customize page layouts, fields, objects, and record types to optimize user experience.
• Monitor system performance, data quality, and integrations with tools such as Gong, Vonage, and Groove .
• Support and train end-users, ensuring adoption of Salesforce best practices and connected sales tools.
• Partner with sales leadership to design and implement process improvements, forecasting, and pipeline tracking.
• Perform regular system audits, release management, and platform updates.
• Troubleshoot issues, manage support tickets, and coordinate with Salesforce support as needed.
• Document configurations, processes, and training materials.

Qualifications

Preferred Skills