Personal Banker

Personal Banker

Here at Norway Savings Bank, we strive to create a positive, team-based culture that leverages each person's unique gifts and strengths and offers the support to achieve great things. A place where your unique being shines through.

If this sounds exciting to you, we would love to have you on our team!

We are seeking an experienced and customer-focused individual to join our team as a Personal Banker for our Mid-Coast market in Topsham and Brunswick.

In this dynamic and fast-paced role, you'll be responsible for meeting the financial needs of new and existing customers by identifying potential opportunities to develop customer relationships for all Bank business lines.

You'll use a proactive sales strategy in an effort to cross-sell other lines of business to customers, and you'll process and close retail loans with a focus on consumer and home equity production.

In addition, you'll have the opportunity to contribute to successful branch operations by processing daily transactions and assisting with various other branch duties, and when applicable, leverage your in-depth knowledge on Bank services, policies and procedures to aid in resolving complex customer inquiries or issues.

What We're Looking For :

3-5 years of experience in banking with previous involvement in consumer lending

High school diploma required with post high school education, certification and / or college degree preferred, or commensurate work experience

Superior knowledge of Bank products and services

Strong interpersonal skills including but not limited to being a good listener with an acute ability to remain pro-active and decisive

Top-notch written and oral communication skills

Exceptional internal and external customer service with demonstrated relationship-building skills

Proven successes with maintaining, developing and expanding customer relationships

Fluency in Microsoft Suite with a preferred aptitude in Integrated Teller and CRM software

Positive attitude and ability to adapt to changing circumstances

Self-motivated and driven with exemplary engagement

Willingness to accept direction / instruction and work well within a team of professionals

Ability to travel between branches

Benefits :

120 hours of paid time off per year

56 hours of paid sick time per year

11 paid holidays

Full suite of insurance benefits

Comprehensive Wellness Program, including on-site gyms, access to our Health Coach, and individual and team challenges to earn monetary incentives

Tuition reimbursement

Employer HSA contributions

401K with exceptional employer contributions

A hands-on team that is committed to the growth and success of our employees

Working Conditions :

Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards.

Physical effort required; lifting up to 35 lbs.; reaching, twisting, bending, pushing and pulling; standing for extended periods of time; freedom of movement on a regular basis; handling of materials and supplies.

External and internal applicants, as well as position incumbents who are or who become disabled as defined by the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

Norway Savings Bank is an Equal Opportunity Employer.