Outreach Specialist, PAV

PROGRAM DESCRIPTION AND JOB SUMMARY

The Primavera Foundation is a non-profit community development organization that has been providing pathways out of poverty and strengthening the Tucson community since 1983, through a variety of programs and services. Through individualized service planning, Project Action for Veterans (PAV) offers housing assistance to veterans and their families who are recently homeless or about to become homeless who but for this financial and resource coordination assistance would continue to be or become homeless. The program serves Veterans living in Pima, Cochise, Graham, Greenlee, and Santa Cruz counties, and follows the policies and regulations of the Supportive Services for Veteran Families (SSVF) funding from the U.S. Department of Veterans Affairs. PAV is accredited by CARF for Rapid Rehousing and Homelessness Prevention Programs.

The Outreach Specialist is responsible for linking veterans to services through street outreach efforts, establishing partnerships with the Veterans Administration (VA), other providers of services to people experiencing homelessness, participating in community forums and Stand Down and other outreach events, and other strategies as necessary to identify Veterans who can benefit from services. The successful candidate will be motivated by a strong desire to help others succeed, a drive for accomplishment and the attainment of goals, a sense of urgency, a team (versus individual) orientation, and a high level of structure and detail-orientation.

DUTIES AND RESPONSIBILITIES (Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by leadership) :

• Identify and interview participants, assessing their needs during street-level / shelter outreach and creating an avenue for program intake.
• Assist in coordinating scheduled intake appointments for Resource Specialists with the Program Assistant or other team members.
• Cover walk-in hours in the absence of the Program Assistant and when back up help is needed.
• Network with community members and the VA to ensure the program is marketed communitywide.
• Work with VA staff to inform them of program changes and encourage referrals.
• Provide information and referrals, and schedule appropriate follow-up assistance with outreach participants as appropriate.
• Work with other Primavera staff and community organization partners in planning and advocating for participant needs.
• Serve as backup for apartment habitability inspections as requested.
• Develop and maintain an outreach schedule in coordination with other agencies and VA personnel.
• Maintain an ongoing outreach log, submitting it to the Co-Director on a weekly basis.
• Adhere to the policies and procedures for the SSVF Program, staying informed of updates as released by SSVF.
• Establish and maintain confidential assessment files and ensure accuracy of data according to Primavera and SSVF requirements.
• Assist Resource Specialists to successfully fulfill grant and program requirements, ensuring that PAV meets the goal of number of Veterans households served per year.
• Attend outreach events as they are identified.
• Coordinate, facilitate, and / or attend meetings relevant to SSVF and the PAV team as assigned by the Co-Director.
• Report any emergency situations and needs immediately to leadership.
• Attend meetings with collaborating agencies as scheduled.
• Attend agency meetings as required such as All Staff meetings.
• Perform other related duties as requested / assigned by leadership.
• Demonstrate adherence to Primavera's guiding principles of integrity, respect, accountability, compassion, and leadership.

KNOWLEDGE, SKILLS, AND ABILITIES

MINIMUM QUALIFICATIONS

PREFERRED QUALIFICATIONS

PHYSICAL ENVIRONMENT / CONDITIONS

The pay range for this role is :

20 - 21 USD per hour(Tucson)

PI06607b68d83f-30511-38657949