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Bartender

Bartender

Time Out Market BostonBoston, MA, US
30+ days ago
Job type
  • Full-time
Job description

Job Title :   Bartender

Location :   Time Out Market, Boston

Reporting to :   Assistant General Manager

Internal :   Time Out Market

Role Overview

We love what we do – and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers and clients.

Our Market Bartenders provide outstanding guest service and product to ensure that each of our guests enjoy a memorable experience with each visit.

Prepare guest checks through POS terminal functions and process guest payments by cash, credit card, comps and all other tender types

Uphold procedures for Bartender banks

Responsible for proper check–out procedures

Responsible to ensure accurate accounting of all bar monies

Appear in uniform for all shifts at the scheduled time

Ensure proper rotation of all liquor, beer, wine and consumable items

Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift. Clean all spills and waste immediately and place all trash in proper receptacles

Proper setup and maintenance of event and or banquet function spaces

Inform management of any complaint, comments or incident

Ability to create and maintain a guest and staff service rapport

Respond to guest inquiries and requests in a courteous and polite manner

Anticipate guest needs

Provide information to Guests regarding our venues, menus and pricing

Adhere to all company Standard Operating Procedures

Maintain line of sight / atmosphere control by circulating through your work area throughout shift

Report any incidents of theft, vandalism, or violations

Respond to Guest concerns / complaints and correct errors or resolve complaints with a positive attitude

Recognize and acknowledge when guests are becoming intoxicated and / or are intoxicated

Monitor potentially intoxicated and / or disruptive guests and promptly bring to a Manager’s attention

Refuse further service of alcohol to overly intoxicated Guests in a courteous and safety-minded manner

Comply with all safety and health department procedures and all state and federal liquor laws.

Maintain company safety and sanitation standards

Ensure nightly / weekly and opening / running / closing duties are completed

Record and report any equipment failure and / or safety hazards to a Manager immediately

Assist all other team members as needed

Assists and / or completes additional tasks as assigned

Skills

Create and maintain a sense of urgency

Ability to perform basic mathematical equations

Must have strong problem-solving skills

Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

Ability to maintain a high level of confidentiality

Ability to demonstrate a positive attitude always

Ability to keep an open and objective view

Ability to listen empathetically and be respectful always

Ability to maintain composure and stay focused

Ability to maintain personal integrity

Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions

Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines

Interested in applying but don't tick all the boxes on the list? Please apply, we'd still love to hear from you.

General Requirements

21+ years of age

Possession of or the ability to possess all state required work cards

Proof of eligibility to work in the United States

Education Requirements

High School Diploma preferred

Working Knowledge Requirements

Minimum of three to five (3-5) years’ experience in hospitality working in a high-volume bar

POS systems

Hospitality, Restaurant, Nightclub, Bar, and Lounge Operations

Beer, wine, spirits, and cigar brands

Opening and closing duties

Proper lifting techniques

Guest relations

Sanitation and safety

Safe alcohol service

Beverage presentation

High volume operations

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Must present and maintain a professional image to further the overall theme of the venue

Must have good positive energy to make it through the day

Must be able to read the computer monitors

Must be able to print legibly for guests to read

Must be observant and quick to respond to various situations

Must be able to move quickly through work and set the pace at venue

Must be able to sit and / or stand for extended periods of time

Must be dexterous and able to participate in all service aspects.

Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary

Must be able to push and lift up to 50 lbs.

Ability to use hands to handle, or feel objects, tools or controls

Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl

Ability to talk, hear, taste, smell, and see to include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Maintain a professional, neat and well-groomed appearance adhering to Company standards

Work Environment and Schedule

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Restaurant environment

Noise level in the work environment is usually moderate. Occasionally work in an environment that is subject to varying levels of noise and crowds the severity of which depends upon Guest volume

Work varied shifts to include days, nights, weekends and holidays

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Bartender • Boston, MA, US

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