Recruitment and Engagement Coordinator

Job Description

Job Description

Recruitment and Engagement Coordinator

We're looking for a passionate and dedicated  Recruitment and Engagement Coordinator  to join our team at  Klipsch Senior Care, LLC. d / b.a. Home Instead !

If you are driven by the mission of providing  compassionate in-home care  for aging adults and want to make a real impact on a high-quality work culture, this is your opportunity. You will be at the heart of our mission, focused on recruiting, developing, and engaging our Care Professionals to help us achieve our goal of  12.5% year-over-year growth  in hours of care and  reducing turnover .

What You'll Do : Key Responsibilities

As the Recruitment and Engagement Coordinator, you will manage the full lifecycle of a Care Professional's journey, from hiring to ongoing development and retention.

Recruitment & Training

Manage the Applicant Tracking System (ATS) , engaging with all leads and applications.

Schedule and conduct interviews  for Care Professionals.

Lead all Care Professional orientation and new hire training , including specialized Alzheimer’s and Dementia Training.

Evaluate and update all orientation and training materials to ensure they meet Home Instead® Standards.

Engagement & Retention

Develop and implement engagement strategies  to promote Care Professional satisfaction and retention.

Achieve NET Care Professional goals  for the location.

Coordinate annual reviews and ongoing supervision , including regular performance conversations and problem resolution.

Prepare and publish the monthly newsletter .

Plan and facilitate quarterly Care Professional Meetings .

Act in an  HR capacity  by assisting with the hiring and ongoing  performance-based coaching  of all Care Professionals.

Operations & Compliance

Partner with the Scheduling Department  to coordinate Care Professional schedules, focusing on creating  high-quality matches  and extraordinary relationships.

Monitor compliance with local and federal labor and safety laws, including EOE, ADA, FMLA, and SHA.

Demonstrate  open and effective communication  with the leadership team, colleagues, Care Professionals, clients, and family members.

What You'll Bring : QualificationsRequired Experience & Skills

Experience with  Microsoft Teams  and other  virtual meeting platforms .

Proficiency in  ATS programs, Word, and Excel .

Ability to  work independently ,  maintain confidentiality , and  meet deadlines .

Excellent  oral and written communication skills  and the ability to listen effectively.

Ability to  organize and prioritize  daily, monthly, quarterly, and yearly work.

Must be able to work  evenings or weekends as required .

Must demonstrate  sound judgment, good decision-making , discretion, and integrity.

Preferred Qualifications

Associate's degree.

One year of  facilitation / training experience  or an equivalent combination of education and additional work experience.

Our Core Values and Vision

Our team is dedicated to living our vision :   "Making lives better : every day, every interaction" . We are looking for someone who embodies our core values :

Empathy

Caring

Respect

Love

Integrity

Positive Energy

Passion

Patience

Persistence

Professionalism

Community Focus

By embodying these principles, you will become a  trusted resource  within the community and a  valued mentor  to our Care Professionals.

Employer Note :  This position is with  Klipsch Senior Care, LLC. d / b.a. an independently owned and operated Home Instead franchise . Your employer is  not  Home Instead, Inc..

Ready to help us make a difference? Apply today!