Outreach Manager, Climate Careers Central Valley

Rising Sun is hiring a full-time Outreach Manager (OM), to support the success of the Climate Careers program in the Central Valley (Fresno, Tulare, Kings, and Kern Counties).

The Outreach Manager reports directly to the Senior Community Engagement Manager, and helps supervise a team of temporary and potentially full-time staff members.

In addition, the Outreach Manager works closely with the Regional Managers and collaboratively with the Climate Careers team to accomplish the goals of the Climate Careers program.  Climate Careers uses an employment social enterprise model to combine home energy and water-saving services with youth development.

Our no-cost Green House Call service consists of energy and water use assessments, installation of efficiency devices, and client education.

Youth program participants deliver this service to thousands of homes every year, both virtually and in-person while growing personally and professionally, advancing on to paid externships with organizations doing climate-related work to increase their career exposure and experience.

To be considered for this position, you must have… Have a car, valid driver’s license, and insurance  The ability to work some flexible hours- occasional evenings and / or weekends.

Be able to work in-person and on-site across the Central Valley 4-county territory (Fresno, Tulare, Kings, and Kern Counties) when required, especially during the summer.  Residency in California (preferably Central Valley) or the ability to move; be able to travel to and work onsite at Rising Sun’s office in Oakland and / or Stockton as required or requested  (We are serious; no matter how much we like you, we simply cannot consider you for this position if you don’t meet the items above) An Outreach Manager is responsible for… Outreach Strategy & Implementation Implementing various outreach campaigns as well as designing, overseeing, and implementing outreach strategies that include tracking progress, reporting on deliverables, working within a budget, and creating timelines.

Develop strategies and conduct outreach that results in 800+ residents receiving an in-home Green House Call and 1,200+ residents receiving a mailed energy efficiency kit annually Conducting on-the-ground, grassroots outreach across Central Valley counties (Fresno, Tulare, Kings, and Kern Counties) including, but not limited to, tabling at events, conducting presentations and networking at neighborhood gatherings, etc. specifically targeted toward underserved and hard-to-reach residents.

Overseeing and implementing phone banking campaigns; ensuring the outreach team is setting appointments and conducting phone Green House Call surveys.

Executing various strategic marketing and customer acquisition strategies in conjunction with the Senior Community Engagement Manager.

Staff Management, Coordination & Inventory Oversight Collaborating and working closely with the Senior Community Engagement Manager, Regional Managers, and temporary staff to ensure that all outreach and program goals are met.

Training, supervising, and motivating a team of temporary outreach staff and fellows to implement outreach and marketing strategies and best practices.

Working collaboratively with the Climate Careers team to identify and execute new program initiatives, contributing to the design and vision of the program.

Maintaining a tracking system that reflects accurate outreach inventory and supplies; ensuring Climate Careers staff is informed on how to care and be accountable for program materials and how to utilize tracking systems.

Ongoing strategic analysis of outreach and marketing strategy successes and failures to ensure real-time pivoting and better-informed decision-making.

External Partnerships Creating and maintaining strong relationships with external partners and stakeholders to leverage and enhance programmatic reach throughout the Central Valley.

Establishing strong local networks with regional leaders to promote the Climate Careers program and establish new partnerships.

Leveraging multiple networks to reach program-eligible Central Valley residents Meeting regularly with Rising Suns Development and Communications team  to communicate trends, accomplishments, and upcoming initiatives to reach outreach goals Upholding and lifting Rising Sun’s brand, messaging, and values in all communications.

Additional responsibilities as assigned A successful Outreach Manager will… Introduce Central Valley residents to the first step of their energy journey, eliminating barriers and creating easy entry points for low to moderate-income households.  Is enthusiastic to meet and engage with individuals to build authentic relationships / alliances in order to widen Rising Sun’s program reach and impact.

Foster innovative thought processes and approaches for grassroots outreach and marketing, ensuring best practices at identifying and reaching targeted audiences.

Utilizes coaching and feedback to develop others, support conflict resolution, hold accountability, learn from mistakes, and motivate them to take action and meet goals.  Educate others on impact of no-cost energy and water efficiency programs Demonstrate self-awareness in terms of understanding their own culture, identity, biases, prejudices, power, privilege, and stereotypes Demonstrate willingness to challenge and change institutional practices that present barriers to different groups It’s a big PLUS if you have… Experience working with, supervising, training, and / or recruiting youth ages 15-24, especially youth from low-income households and / or opportunity youth Experience managing important stakeholder relationships (e.g., community-based organizations, local governments, utilities, funders, and / or other partners) Experience working with underserved and disadvantaged residential communities and customers Are bilingual About Rising Sun We’re deeply rooted at the intersection of equity, climate, and good, sustainable careers.

In 1994, Rising Sun Center for Opportunity began as Rising Sun Energy Center in Santa Cruz, California.

Much has changed as we’ve adapted and innovated to respond to the needs of our participants and communities, but today, we remain rooted in our origins, preparing people throughout the Bay Area and Central California who have been locked out of prosperity for good jobs and green pathways that offer economic equity and mobility while building a climate-resilient future for all.

Learn more about who we are About our culture… We are mission-driven and work hard because we care about what we do.

We are deeply committed to equity, inclusion, and antiracism, and are actively advancing on that journey, though we know the work is never done.

We like working with each other and we like to make work fun.

We’re into continuous improvement, learning, transparency, and tough conversations.

We practice appreciation and start each meeting with a team-builder, and it’s not uncommon for staff to bring snacks to share that tell a story about who they are and where they come from.

When we’re at the office, there’s usually at least one dog hanging around.

We put people first, especially our program participants.

We like to promote from within and build each other up, but we also like to bring in new ideas and different perspectives.

We’re looking forward to meeting you and hearing about how you can contribute to making Rising Sun a great place to have an impact.   You might also be wondering about pay and benefits… This is a permanent, full-time, exempt, salaried, and benefited position with an annual salary of $77,564-$81,442 commensurate with experience.

Rising Sun offers a competitive benefits package that includes :

• 100% coverage of Medical, Vision, Dental insurance for employees, 50% coverage for dependents 403b contribution option and 3% matching employer contribution after first year $100,000 Life Insurance Policy 17 PTO days / year (increases each year until year 10)  18 Holidays / year (includes 2 floating holidays and a week of closure during winter) 4 Restorative days / year Birthday off Hybrid Remote work options - dependent on position Monthly internet and phone reimbursement, totaling $100 40% pay from Rising Sun for 12 weeks of parental leave to supplement California's state disability leave and paid family leave payments 8 weeks of paid sabbatical after year 7 Annual professional development budget Financial advising through Stonebridge Financial Group Access to mental health services and resources through Spring Health Rising Sun is an Equal Opportunity Employer Rising Sun is committed to diversity and considers all applicants for all positions without regard to color, ethnic background, religion, sex, gender, sexual orientation, national origin, age, and disability status.

Equal Opportunity Employer / Affirmative Action; Women and individuals who are Black, Indigenous, and / or people of color are encouraged to apply.