Job Description
Job Description
Part-Time Sales Associate, Multiple Positions Available
Monthly Bonuses available based on store sales and performance
ESSENTIAL EXPECTATIONS
Customer Service Expectations
Serving customers at Goodwill has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill is about reaching out and making a difference.
Diversity, Equity, and Inclusion Expectations
Goodwill is committed to fostering a culture of dignity and trust where all individuals feel respected and valued. The sum of individual differences, life experiences, knowledge, background, education, unique capabilities, and talent converge to create an environment of inclusivity, equity, and excellence.
Safety Expectations
At Goodwill, safety is everyone’s job. Ensuring a workplace where people can grow and enrich themselves and others by giving can only happen if our environment is secure and safe.
Being compliant with safety rules, policies, procedures, and regulations, while assessing and eliminating workplace hazards, is essential to our business and delivering our mission.
POSITION EXPECTATIONS
Position Expectations
The Sales Associate assists the Store Management Team in the overall operations of the store to maximize collections, production, sales, salvage, and customer service.
Responsibilities
- Ensures that quality customer service is presented and provided in a timely and courteous manner to all customers, donors, and other employees.
- Maximizes sales performance through proper presentation of merchandise.
- Adheres to proper cash handling policies and procedures.
- Works assigned department straightening, cleaning, stocking, and pulling goods daily.
- Handles minor customer complaints and concerns in an effective manner.
- Assists in any assignments designated by the management team.
- Ensures that the store and surrounding premises are kept clean and free of safety hazards, and that safety procedures are understood and followed by all store employees.
Education, Experience, and Requirements
- High school / GED completion preferred.
- Proven reliability in meeting attendance expectations.
- Must be able to continuously perform repetitive work, at a set pace.
- Must possess strong interpersonal skills with excellent communication skills.
- Bilingual a plus.
- Exhibits a high level of integrity and business ethics.
- Exhibits a high level of adaptability and flexibility.
Environmental Factors
Duties will be conducted at the retail store, warehouse, or other assigned Goodwill locations where no cooling or heating will be available.
Exposure to extreme heat, cold, dust, animal hair and sometimes humidity.
Physical Factors
Able to lift, carry, push, and pull a minimum of 50 pounds.
Prolonged standing, walking, reaching, stooping, lifting, pulling, bending, kneeling.
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