IT Manager
The IT Manager is a key member of the leadership team with responsibility for overseeing the IT and technology systems related to the Digital Literacy Program. This position ensures efficient functioning of all technological equipment, security, and processes and provides oversight of the digital equipment loan program. The ideal candidate will have strong technical skills, leadership experience, and a passion for keeping up with evolving technology trends. This is a 1-year grant-funded position.
Operational Duties :
- Manage the organizations IT infrastructure, including hardware, software, and networks
- Oversee digital technology support staff and coordinate technical support
- Develop and implement IT policies, procedures, and best practices
- Ensure the security of the IT equipment systems, networks, and data
- Monitor IT systems performance, troubleshoot issues, and provide timely solutions
- Manage software and hardware procurement and inventory
- Plan and execute technology upgrades and ensure system integration
- Maintain relationships with external vendors and service providers
- Provide training and support for digital technology support staff on IT-related issues
Positions Reporting to IT Manager :
Digital Technology CoordinatorMinimum Position Qualifications :
Strong leadership and communication skillsIn-depth knowledge of IT systems, software, and hardwareExcellent troubleshooting and problem-solving abilitiesExperience with network security, data protection, and complianceAbility to track digital equipment loan programProficient with IT management software and toolsStrong analytical and organizational skillsAvid multitaskingDetail oriented with a high level of accuracyMotivated and willing to take initiativeTeam orientedExcellent interpersonal skillsAbility to creatively provide solutionsAbility to thrive in a fast-paced environment and exemplify leadership and composure under pressureExperience and / or desire to work in a nonprofit environmentPreferred Experience / Education :
Associates degree in Computer Science, Information Technology, Education, or Marketing or a related field (preferred)2+ years of experience in IT, Education, and / or Customer Service or a similar roleExperience in nonprofit organizations a plusGraduation from four year college or university with a major in Instructional Design, Information Studies, Education, Curriculum Development, Social Sciences, planning, technology, or a related fieldPhysical Demands :
Prolonged sitting or standing for long periods of timeOccasionally will lift up to 25 poundsPlease send cover letter and resume to Cindy Miles, ceo@urbanleagueks.org by October 17, 2025 at 5 : 00 pm.