Customer Account Associate

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence.

This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations.

If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success join us today!

UCT is looking for a talented Customer Account Associate to join us in an internship role! This is a great opportunity to get work experience with a Global and growing company.

The Customer Account Associate is responsible for supporting one or more concurrent products or programs and managing day to day activities to support the global commercial account team.

This internship opportunity will last up to 24 weeks with opportunity to transition into a regular full-time position after graduation, based on candidate's performance, skills, and qualifications.

UCT is looking for a driven, self-starter who enjoys taking initiative with their work. This is a great opportunity for you to gain valuable experience with a company that is scaled to continue growing! In this role you will support our Global Commercial Account Team with tracking information, pulling information for reporting, reviewing RFQ packages and technical drawings from customers.

You will learn how to assist in quote preparation, review and submit to management team. You will receive mentorship in cost reducing activities.

This role will provide opportunity to assist NPI Program Managers in keeping commit dates updated for open order reporting.

Duties and Responsibilities :

Frontline management of automated RFQs (Requests for Quote) from customer.

• Obtain RFQ packages, estimated annual usage, drawings etc. from customer.
• Assists in quote preparation for review and submits to management team.
• Assists in managing excess and obsolete material liability claims with customer.
• Manages and reports various program NRE hours to internal and external management.
• Producing weekly reports.
• Managing the monthly roll-ups for invoicing.
• Visibility into balance of NRE.
• Submit and track internal quote requests with corporate estimating team.
• Assist in drafting customer bids on new opportunities.
• Assist in cost reduction activities.
• Assist Account Operations and NPI Program Managers in updating commit dates for open order report.

Knowledge, Skills, and Abilities :

• Excellent communication, coordination, and problem-solving skills.
• Strong team spirit and leadership potential.
• A keen interest in semiconductor manufacturing industry.
• Ability to work in a fast-paced, multitasking environment with flexibility and adaptability.
• Proficiency in data analysis and report writing.
• Excellent verbal and written communication skills.
• Internship or relevant work experience is a plus.
• Analytical thinker.

Educational / Certification Requirement :

• Currently pursuing undergraduate or higher degree in in a technical, business, or financial discipline.
• Business, Marketing, or Engineering major preferred.

Preferred Work Experience :

History of previous internship or relevant work experience.

Full job description can be provided upon request.

Physical Demands and Working Conditions : This section is required for compliance with the Americans with Disabilities Acts (ADA)

Criteria : Work Environment :

Work Environment :

• accommodations may be made to enable individuals with disabilities to perform the essential functions.
• is performed primarily in office environment.

Physical Demands :

• to kneel, reach, walk, push, pull and grasp.
• to lift up to 25 lbs.
• to move arms, hands, and fingers.
• to sit for sustained periods of time.
• to wear personal protective equipment.
• to talk on phone and use computer for extended periods of time may be required.

Environmental Exposure :

• to wear personal protective equipment where applicable.
• to frequent interruptions.
• to talk on phone and use computer for extended periods of time may be required.
• involve exposure to moderate noise levels from printers, faxes, computers etc.

At Ultra Clean Technology, we don’t just welcome diversity - we celebrate it! Ultra Clean Technology is proud to be an equal opportunity employer.

We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.