Job Title : Program Manager / Engagement Partner for Insurance
Job Location : Jersey City, New Jersey (Hybrid)
Job duration : Long Term
Job Description :
Saama (A Carlyle Portfolio Company) focuses on the specific needs of pharmaceutical & biotech companies, delivering transformative business outcomes. The combination of Saama's AI research, advanced technical & analytics capabilities, domain expertise across the drug development & commercialization life cycle, and successful product co-development approach has made Saama a trusted partner and thought leader in the life sciences industry. If you possess a solutions mindset, strong management skills, and commitment to be part of a tremendous journey, join our growing, global team. See what Saama can do for your career and your journey.
Key relationships :
- Client Executives (C-Suite, SVP / VP, Directors)
- Sales / Pre-Sales Executives
- Client Delivery Leads / Heads
- Operations support teams at Onsite and Offshore
- Department / Functional Heads
- Client organization : account management & delivery
Responsibilities :
Possess strong understanding of P&C (Property and Casualty) Insurance industryPossess strong understanding of data and analytics domainPartner with clients to understand their business needs and translate them into impactful delivery solutions.Lead and govern delivery across programs, ensuring quality, efficiency, and business valueExperience in managing big digital transformation and managed services programIdentifying and mitigating potential risks and challengesHandle escalations effectively with minimal disruption to business outcomes.Communicating and collaborating with multiple program stakeholdersWork closely with the Client Partner and Delivery Partner to enable account growth and identify opportunities for expansion.Conduct regular governance and business reviews with client stakeholders and executive sponsors.Provide insights, trends, and best practices in Insurance Data & Analytics to position the company as a trusted partner.Drive innovation, experimentation, and continuous improvement within delivery in collaboration with Delivery Partner.Excellent organization and time management skills in prioritizing daily activities and responsibilities with focus on targetAbility to multitask in a fast-paced environment Excellent problem-solving skillsAble to perform successfully under pressure while prioritizing and handling multiple projects or activitiesThis role requires independent travel up to 30%.Requirement :
Bachelor's degree in Engineering or related field.Based out of New Jersey area15+ years of experience in delivery leadership, client relationship and engagement management with at least 10 years in Insurance sector engagements.Strong expertise in Data Warehousing, Analytics, Snowflake, ETL processes, and related technologies.Proven experience in large-scale delivery management.Strong understanding of Agile methodologies and program management practices.Demonstrated ability to work with CXO-level stakeholders, influence decision-making, and drive growth.Excellent communication and interpersonal skills.Prior experience in conducting business reviews and showcasing thought leadership.Proactively manage any escalations or issues related to project execution to mitigate risks to customer delight and billingsSelf-starter, adaptable, with a positive and growth-oriented mindset.Showcase Saama's point of view as a thought leader in the Data & Analytics space.Be the Point person for the client in case of any questions / concerns that might arise with respect to the overall relationship with SaamaWork on being a 'trusted advisor' to the clientsExpected to be client's first point of escalation and should be able to address those issues in the best interest of the client