Service Manager

Service Manager

Golden Steer Steakhouse – New York City

The Golden Steer is one of America’s most iconic dining institutions, known for flawless culinary experiences steeped in tradition. We are expanding to New York City and seeking a dynamic, floor-present Service Manager to lead our Front of House team with integrity, hospitality, and a relentless pursuit of excellence.

Reports to : General Manager

Experience Profile

Fine Dining Service Operations

• 5–7 years of experience in upscale or fine dining restaurants, including 2+ years in a service manager or supervisory role.
• Successfully manages high-volume dining rooms with elevated service standards and multi-course meals.
• Proficient in steakhouse service, including steak temperatures, tableside presentations, and menu enhancement suggestions (e.g., truffle butter, bone marrow).
• Oversees day-to-day FOH operations : pacing, table turns, section management, guest transitions, and hands-on leadership during service.
• Must possess the stamina and strength to uphold Golden Steer standards — including the ability to remain on your feet for extended periods (8+ hours) and comfortably lift up to 50 pounds when supporting daily operations and service flow.
• Ability to walk, bend, reach, and climb stairs as necessary.

Wine & Beverage Expertise

Team Leadership & Development

Guest Experience & Problem Solving

Key Traits & Competencies

Core Value Integration

Preferred Qualifications

To Apply :

Please submit your resume and a brief cover letter.