Talent.com
Senior Employee Relations Advisor

Senior Employee Relations Advisor

St. Jude Children's Research HospitalMemphis, TN, US
30+ days ago
Job type
  • Full-time
Job description

Senior Employee Relations Advisor

At St. Jude Children's Research Hospital, we're thrilled to offer an exceptional opportunity to join our Human Resources team as a Senior Employee Relations Advisor. If you're passionate about creating a positive and supportive work environment, this role is for you! We are seeking a dynamic and approachable individual who will provide expert guidance on employee relations and labor matters. As a key partner to managers, directors, and staff, you'll navigate complex and sensitive investigations with confidentiality and care, using your expertise to deliver fair, consistent, and impactful solutions. In this role, you'll help shape and maintain our culture of inclusiveness, innovation, and collaboration, making a meaningful difference for both the organization and the people we serve. Join us and contribute to a workplace where every voice is valued, and every challenge is an opportunity to grow!

Why St. Jude?

  • Be part of a world-class organization dedicated to advancing treatments for pediatric catastrophic diseases.
  • Work in a collaborative, mission-driven environment where your contributions will make a meaningful impact on both the institution and its employees.
  • Access opportunities for professional growth and career advancement, including continuous learning and development programs.

Key Responsibilities :

  • Complex Investigations : Conduct and resolve highly sensitive, confidential investigations by partnering with key stakeholders to ensure equitable resolutions.
  • Exit Interviews & Trend Analysis : Conduct exit interviews and provide data-driven reports to management, highlighting trends and areas of concern, while recommending corrective actions.
  • Labor Contract Negotiation & Grievances : Collaborate with the Director to interpret, administer, and negotiate labor contracts. Assist in preparing for union grievance meetings and contract negotiations with bargaining units.
  • Performance Improvement Plans (PIP) : Assist in developing and monitoring PIPs, reviewing processes and documentation to enhance job performance and ensure compliance with institutional standards.
  • Employee Assistance Program (EAP) : Promote the utilization of the EAP, and support employees and managers through return-to-work programs and other initiatives to ensure successful reintegration.
  • Policy and Training : Interpreting and answering policy related questions from employees, review HR policies, the employee handbook, and union contracts regularly, recommending necessary updates. Assist in designing and delivering training on employee relations topics, such as workplace harassment, workplace violence, and labor laws (e.g., ADA).
  • The Candidate We Are Looking For :

    We are seeking a dynamic, well-rounded professional who can blend deep technical expertise with strong interpersonal skills. Success in this role will require :

  • Emotional Intelligence : A high level of emotional intelligence to manage sensitive situations with professionalism, empathy, and discretion. You must possess the ability to resolve conflicts creatively and within policy.
  • Analytical Skills : The ability to conduct consistent and fair, detailed investigations and communicate complex data in a way that helps to drive decision-making.
  • Professional Demeanor : A proactive, engaging attitude, with a calm and even-keeled approach to handling stressful situations and ambiguous scenarios
  • Labor Relations Expertise : A solid understanding of labor contracts, grievance procedures, and performance improvement methodologies, along with the ability to apply best practices.
  • Independent Work Style : Ability to handle investigations and requests autonomously, ensuring timely and thorough resolution.
  • Conflict Resolution Expertise : Strong skills in mediating and resolving workplace conflicts with empathy and diplomacy.
  • Strong Communication & Influence : Excellent ability to communicate effectively and partner with senior leaders to align on solutions and strategies.
  • Team Player : While capable of working independently, you will also be an essential collaborator, contributing to a positive and effective team dynamic.
  • If you are passionate about employee relations, dedicated to fostering a positive workplace environment, and ready to contribute to the groundbreaking mission of St. Jude Children's Research Hospital, we want to hear from you!

    Minimum Education and / or Training :

  • Bachelor's Degree required.
  • Minimum Experience :

  • Minimum Requirement : 4+ years of experience in an employee relations (ER) or similar role handling ER activities.
  • Some experience researching complex human resources-related issues and implementing courses of action.
  • Experience supporting audits, surveys and performing complex reporting and analyses; Work Day experience, preferred.
  • Strong experience with Microsoft Office Suite (e.g., Outlook, Word, PowerPoint, Excel) including Google Sheets Slides, preferred.
  • Proven performance in earlier role.
  • Licensure, Registration and / or Certification Required by SJCRH Only :

  • SHRM-CP or Professional in Human Resources (PHR) OR Employee Relations Investigations Certification, preferred.
  • Compensation :

    In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $70,720 - $126,880 per year for the role of Senior Employee Relations Advisor.

    Explore our exceptional benefits!

    St. Jude is an Equal Opportunity Employer

    No Search Firms

    St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and / or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.

    Create a job alert for this search

    Senior Advisor • Memphis, TN, US

    Related jobs
    • Promoted
    Partner Relationship Manager

    Partner Relationship Manager

    Hope Enterprise CorporationMemphis, TN, US
    Full-time
    HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources. and engages in advocacy that strengthens the financial wealth of pe...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Relationship Banker

    Senior Relationship Banker

    First HorizonCollierville, TN, US
    Full-time
    The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs.In this r...Show moreLast updated: 16 days ago
    • Promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion EdgeWest Memphis, AR, United States
    Full-time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show moreLast updated: 3 days ago
    • Promoted
    Sales Representative (Remote)

    Sales Representative (Remote)

    American Income LifeArlington, TN, US
    Remote
    Full-time
    American Income Life is growing! We are seeking ambitious individuals who are driven to build their own business while also leaving a positive impact within the community they serve.American Income...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Relationship Banker

    Senior Relationship Banker

    Simmons BankMemphis, TN, US
    Full-time
    It's Fun To Work In A Company Where People Truly Believe In What They're Doing!.We're committed to bringing passion and customer focus to the business. Simmons Bank is a dynamic regional community b...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Banker I - Floater

    Relationship Banker I - Floater

    Simmons BankGermantown, TN, US
    Full-time
    It's fun to work in a company where people truly BELIEVE in what they're doing!.We're committed to bringing passion and customer focus to the business!. Simmons Bank is a dynamic regional community ...Show moreLast updated: 18 days ago
    • Promoted
    H&M Sales Advisor

    H&M Sales Advisor

    H&M GroupCollierville, TN, US
    Full-time
    As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with suppo...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Banker II

    Relationship Banker II

    Regions FinancialArlington, TN, US
    Full-time
    At Regions, the Relationship Banker II is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proacti...Show moreLast updated: 30+ days ago
    • Promoted
    Job Relationship Banker II

    Job Relationship Banker II

    TrustmarkEads, TN, US
    Full-time
    Relationship Bankers are responsible for identifying customer needs and matching them with the appropriate bank products and services to enhance a current or prospective customer's satisfaction, lo...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Banker - Memphis Market

    Relationship Banker - Memphis Market

    Bank of AmericaMemphis, TN, US
    Full-time
    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clien...Show moreLast updated: 30+ days ago
    • Promoted
    Make More Money this Summer Driving Your Car. Drive with Uber!

    Make More Money this Summer Driving Your Car. Drive with Uber!

    UberEarle, TN, United States
    Full-time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show moreLast updated: 30+ days ago
    • Promoted
    SALES ASSOCIATE in HERNANDO, MS S19903

    SALES ASSOCIATE in HERNANDO, MS S19903

    Dollar GeneralHernando, MS, United States
    Part-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Representative

    Sales Representative

    LIBERTY NATIONALAtoka, TN, US
    Full-time
    A Sales Career That Grows With You.Are you looking for a career path that gives you the freedom and flexibility to control your schedule, but also has the security and stability of a large company?...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Consumer Relationship Banker (Memphis TN : Bartlett Branch)

    Senior Consumer Relationship Banker (Memphis TN : Bartlett Branch)

    Regions FinancialArlington, TN, US
    Full-time
    Senior Consumer Relationship Banker.At Regions, we believe associates deserve more than just a job.We believe in offering performance-driven individuals a place where they can build a career a ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Senior Vendor Relationship Manager

    Senior Vendor Relationship Manager

    First Horizon BankMemphis, TN, US
    Full-time
    We are seeking a strategic and proactive Sr.Vendor Relationship Manager to oversee and optimize relationships with our most critical suppliers. This role will serve as the primary point of contact f...Show moreLast updated: 16 hours ago
    • Promoted
    LEAD SALES ASSOCIATE-PT - 21 and older only - in HERNANDO, MS S19903

    LEAD SALES ASSOCIATE-PT - 21 and older only - in HERNANDO, MS S19903

    Dollar GeneralHernando, MS, United States
    Part-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Banker - Team Lead (Germantown Poplar)

    Relationship Banker - Team Lead (Germantown Poplar)

    Regions FinancialGermantown, TN, US
    Full-time
    At Regions, the Relationship Banker Team Lead is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual Financial Counselor I - AR / MS

    Bilingual Financial Counselor I - AR / MS

    Southern BancorpHernando, MS, US
    Full-time
    Southern Bancorp is a different kind of bank.As a Community Development Financial Institution (CDFI), a special certification designated for institutions that serve predominantly underserved commun...Show moreLast updated: 12 days ago