Description
Why Morgan Group?
There’s more to Morgan Group than our 65+ multi family properties. We celebrate diversity and are committed to creating an inclusive environment for all employees. At Morgan Group, it’s about the people who work for Morgan, our residents, our construction team, and adhering to our key values that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering full-time employees a variety of benefits including :
- Training
- Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care)
- Health Savings Account
- Voluntary Life Insurance
- Long-Term Disability Insurance
- Company Paid Life Insurance
- Company Paid Short-Term Disability Insurance
- 401K (Traditional & Roth) with Company Match
- Employee Assistance Program
- Vacation
- Sick
- Floating Holiday
- Holiday Schedule
- Referral Bonus Program
This position is also eligible for renewal commissions and quarterly bonus program.
How does Morgan Group benefit you?
The Morgan Group provides you with an excellent opportunity to learn about the multi-family industry and to grow in your career you never thought possible. Whether you are interested in Property management, maintenance, construction, or development, at Morgan, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.
What You'll Do
Essential Job Functions :
Manage the day-to-day operations of the community to achieve the highest level of professionalism by all Team Members in the office and on the community.Adhere to MORGAN’s Leasing and Marketing, Management and Operations, Maintenance, and Emergency Procedures manuals along with the Team Member Handbook.Adhere to all Fair Housing laws.Operate the office in a professional, clean, uncluttered and well-staffed manner.Maintain office and resident files (paper and online) in a confidential and secure manner using the MORGAN standard.Supervise the Office Team Members.Supervise, with the assistance of the Lead Maintenance, the Service Team Members.Create, maintain and encourage excellent resident relations, including promptly attending to and resolving resident comments or complaints and maintaining a resident renewal program.Ensure professional and friendly interactions with residents while adhering to MORGAN’s standards of non-fraternization.Create a sense of community within the residents and the community.Supervise the service team with assistance from Lead Maintenance, including daily meetings, timely completion of service requests, scheduling projects, annual inspections as required by authorities, and maintaining current permits (pool, spa, elevator, sign, etc.).Maintain and manage financial responsibilities for the community, including adhering to the budget, preparing monthly financials, providing information to owners and MORGAN senior management, assessing move-out conditions, and managing accounts payable.Manage and monitor all rental collections and related processes, including rent collection, deposit / ledger postings, and compliance with policies and lease agreements.Handle personnel issues in accordance with MORGAN standards, including recruitment, interviews, hiring, counseling, promotions, terminations, performance reviews, and training compliance.Manage, create and monitor the marketing of the community, driving qualified traffic and staying aware of market conditions and trends.Perform all Essential Job Functions as outlined in the Assistant Manager and Leasing Consultant Job Descriptions as required.Non-Essential Job Functions
Other tasks as assigned by your supervisor, not listed as essential job functions.
Physical Requirements
Will need to be on feet (33% to 100%).Physical activities (50% to 100%) : bending / stooping / squatting / kneeling, climbing stairs, reaching, grasping, typing, and general office duties; ability to lift up to 50 lbs with assistance as needed.Weight lift notes : Over 50 lbs rarely; 10-25 lbs occasional; under 10 lbs frequent.Note : Lifting and carrying weights exceeding 50 lbs is often accomplished with assistance. Wear PPE such as a back brace when necessary.
Vision Requirements
Constant need to read and review reports, view computer screens and correspondence.Frequent need to see small detail and objects beyond arm’s reach.Hearing, Speaking and Written Requirements
Constant need to receive or give instructions and communicate with staff, residents, vendors, etc.Constant need to communicate in writing with residents, staff, vendors, corporate and prospects.Ability to read, write and understand English.Driving Requirements
Frequent need to use personal transportation for reports, deposits, site visits.Occasional need to respond to after-hours emergencies.Must have valid driver’s license, insurance and car registration if driving for business.Indoor work 100%; frequent outdoor work (33%-50%).Occasional exposure to paints, solvents, adhesives, etc.; PPE as needed (e.g., N-95, gloves, eye protection).Qualifications
Skills
Preferred
Internet
Some Knowledge
OneSite
Some Knowledge
Word
Some Knowledge
Excel
Some Knowledge
Education
Required
High School or better.
Preferred
Associates or better.
Bachelors or better.
Experience
Required
3 years : Minimum 3 years of experience as a residential Community Manager is required; preferably experience on 300+ units. In addition, proven experience includes : strong interpersonal skills, organizational and verbal abilities, mathematical proficiency, and customer service / marketing capabilities.
Preferred
Experience with Lease-Up, Public Facility Corporations (PFC) housing model, and Entrata.
Licenses & Certifications
Preferred
Certified Apartment Manager
Acred Residential Manager
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For more information, please review the Know Your Rights notice from the Department of Labor.
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