HR Business Partner For Manufacturing
Pioneer and global leader in high-efficiency oil-free chillers. The SMARDT team brings over 25 years of experience working with power electronics, magnetic bearing technology, and oil-free centrifugal chillers. Headquartered in Montreal, SMARDT also has a presence in the United States, Europe, Australia, and China.
The HR Business Partner for Manufacturing will serve as a strategic consultant and trusted advisor to manufacturing leadership teams, driving people strategies that enhance operational excellence, safety performance, and workforce productivity, aligning HR practices and priorities with overall business strategy.
This role requires a deep understanding of manufacturing environments, labor relations, and the unique challenges of production-based operations. The successful candidate will partner closely with plant managers, production supervisors, and broader HR Business Partners and CoE experts to develop a high-performing, engaged workforce while ensuring compliance with all manufacturing-specific regulations.
The role is a hybrid work arrangement with the majority of the time working on-site. The role supports two locations in Montreal, QC and Plattsburgh, NY. This HR Business Partner will lead a small HR BP / Staffing team and will report to the Senior Vice President and Head of HR at Smardt.
Strategic HR Partnership & Business Alignment
- Operational Excellence Support : Partner with manufacturing managers and functional leadership to align HR strategies with production goals, quality metrics, and safety objectives.
- Data-Driven Decision Making : Leverage people analytics to predict turnover, identify production bottlenecks related to workforce issues, and optimize staffing models for maximum efficiency and engagement.
- Workforce Planning : Develop comprehensive staffing strategies that account for seasonal demands, production schedules, and skills requirements across multiple shifts.
- Culture Development : Drive initiatives to sustain and evolve a high-performing, safety-focused, and inclusive manufacturing culture that supports higher productivity outcomes.
Labor Relations & Employment Law
Conflict Resolution : Serve as primary mediator for employee disputes, disciplinary actions, and performance issues while ensuring compliance with employment laws.Communication Bridge : Facilitate effective communication between management and workforce, including conducting town halls, shift meetings, and effective feedback sessions.Compliance Expertise : Ensure adherence to all relevant local, state, and federal employment laws, OSHA regulations, and industry-specific safety standards across multiple manufacturing locations.Employee Satisfaction & Engagement Enhancement
Engagement Strategy : Supports the effective deployment of the Engagement survey ensuring a high response level within all employee levels, and with full accountability for improvement action plans.Feedback Systems : Establish multiple channels for employee input including suggestion systems, regular town halls, Gemba walks, employee advisory councils, and open-door policies.Recognition Programs : Design and implement recognition initiatives that acknowledge both individual achievements and team productivity and safety milestones, driving higher engagement and retention.Workforce Transformation & Development
Skills Gap Analysis : Identify current and future skill requirements as manufacturing evolves with digital transformation, automation, and advanced technologies.Upskilling Programs : Develop cross-training opportunities, technical skill development, and leadership pathways that result in higher retention rates and productivity improvements.Performance Management : Strong partnership with Talent Management CoE to deploy the Talent Management Pillars across all employee levels in Manufacturing.Manufacturing Metrics : Define KPI's, track and report on key HR metrics including turnover, engagement, safety incidents, training effectiveness, and their correlation with production outcomes.Career Pathing : Create clear advancement opportunities from floor workers to team leads, supervisors, technical specialists and leadership team.Full-Cycle Recruitment Excellence
Strategic Sourcing : Execute end-to-end recruitment process with focus on reducing time-to-hire in competitive manufacturing labor market.Candidate Experience : Prioritize candidate interview experience and engagement metrics to attract top talent in the manufacturing sector.Rapid Backfill Capabilities : Execute complete recruitment cycles for critical production roles, ensuring minimal disruption to manufacturing operations and shift coverage.High-Volume Recruitment Management : Simultaneously manage open positions across multiple departments, shifts, and skill levels while maintaining quality standards and candidate engagement.Temporary Workforce Coordination : Partner with staffing agencies and temporary worker providers to rapidly scale workforce during peak production periods, seasonal demands, or unexpected absences.Expedited Screening & Selection : Conduct streamlined and thorough candidate assessments with focus on improving time-to-fill and candidate experience for all positions in manufacturing.Compensation and Benefits Operational Excellence
Ensure payroll accuracy and timely processing in collaboration with Finance.Monitor compliance with legal, tax, and regulatory requirements related to compensation and benefits.Partner with total Rewards CoE to implement corporate programs and policies locally.Support salary planning, merit increases, and bonus processes with fairness and accuracy.Provide guidance to managers on compensation structures, salary ranges, and internal equity.Address employee questions and concerns regarding payroll, compensation, or benefits in a timely manner.Team Management
As a leader, the HRBP is responsible for guiding the HR team to deliver operational excellence while ensuring a positive employee experience. Key responsibilities include :
Foster a culture of employee listening and create a positive employee experience.Ensure strict confidentiality of all employee information.Maintain compliance with legal, regulatory, and corporate requirements.Safeguard accuracy and efficiency in HR systems and processes.Demonstrate strong attention to detail in all HR activities.Promote continuous improvement and innovation within the HR function.Build trust and credibility with employees and business leaders.Develop and grow the team's capabilities to meet evolving needs.Qualifications
Required Experience
10+ years of progressive HR experience with significant exposure to manufacturing, production, or industrial environments.5+ years in HR Business Partner or senior HR Manager role with full accountability for employee relations.Labor Relations Expertise : Advanced knowledge of labor law.Preferred Experience
Manufacturing Industry Knowledge : Direct experience in HVAC or heavy manufacturing settings.Multi-Site Experience : Managing HR functions across multiple manufacturing locations or plants, major focus in Montreal and NY state.Lean Manufacturing : Understanding of Lean, Six Sigma, or other continuous improvement methodologies.Education Requirements
Bachelor's degree in Human Resources, Business Administration, Industrial Relations, or related field.Master's degree preferred, especially in HR, Organizational Development, or Business Administration.Core Competencies
Strategic Thinking : Ability to connect business challenges to HR solutions and drive organizational success through people strategies.Data Analytics : Proficiency with HR metrics, people analytics, and ability to translate data into actionable insights.Technology Proficiency : Experience with modern HRIS systems, ATS platforms, and manufacturing-specific HR tools.Cultural Intelligence : Cross-cultural competence to work effectively with diverse manufacturing workforce.Manufacturing-Specific Skills
Safety Leadership : Understanding of OSHA regulations, safety culture development, and incident management.Shift Management : Experience with 24 / 7 operations, shift differentials, and complex scheduling requirements.Production Knowledge : Basic understanding of manufacturing processes, quality systems, and operational metrics in an HVAC or similar industry.Compliance Expertise : Knowledge of manufacturing-specific employment laws, environmental regulations, and industry standards.Ability to speak French with our team in Quebec. In a multicultural and international environment, a good command of English is necessary to interact with part of our clientele and international team.
This organization is an equal opportunity employer committed to workplace diversity and inclusion. We welcome applications from all qualified candidates regardless of race, gender, age, religion, sexual orientation, or disability status.