Service Cloud Voice Consultant
A company is looking for a Service Cloud Voice Consultant.Key Responsibilities : Facilitate business process reviews to identify customer requirements and processesCreate visual diagrams illustrating customer business processesConfigure Salesforce Service Cloud Voice and Amazon Connect solutionsRequired Qualifications : 1 year project experience in a hands-on position1 year of experience with Salesforce in a development or configuration capacityUnderstanding of Customer Service and Contact Center Operations with experience solving Complex Use CasesSolid Understanding of Salesforce Platform and its architectureMultiple Salesforce.
com Certifications (Admin, Sales Cloud Consultant, Service Cloud Consultant, App Builder, Platform developer 1, etc.)
Conversational AI Solution Consultant - Conversation Design
The SS&AI (Self Service and Artificial Intelligence) Team is a Professional Services team responsible for the design, development and testing of highly customized self-service IVR and AI driven bot applications across all Genesys platforms. As the trusted, all-in-one platform born in the cloud, Gene...
Oracle SCM Cloud OM Consultant - Manager
SummaryA career in our Oracle Supply Chain and Operations team, within our Oracle consulting practice, will provide you with the opportunity to help organizations use enterprise technology to achieve their digital technology goals and capitalise on business opportunities.We help our clients implemen...
Oracle SCM Cloud OM Consultant - Senior Associate
SummaryA career in our Oracle Supply Chain and Operations team, within our Oracle consulting practice, will provide you with the opportunity to help organizations use enterprise technology to achieve their digital technology goals and capitalise on business opportunities.We help our clients implemen...
Oracle SCM Cloud OM Consultant - Senior Manager
Demonstrating experience leading successful and Oracle Cloud implementations in healthcare, technology media and telecommunication and industrial products and services with focus on building new business capabilities and transforming operations;. Demonstrating a track record of success as engagement...
Oracle SCM Cloud Order to Cash Consultant - Senior Manager
Demonstrating experience leading successful and Oracle Cloud implementations in healthcare, technology media and telecommunication and industrial products and services with focus on building new business capabilities and transforming operations;. Demonstrating a track record of success as engagement...
Licensed Insurance Agent/ Customer Service Representative
Answering phones/ emails to assist with service or selling. Meeting clients in person to service/ sell. ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - WORK FROM HOME
Responsibilities: - Provide high quality service and support to both customers and partners via phone, email, and chat/text - Solve problems and thoughtfully address issues experienced by customers and partners - Act as internal advocate for our customers and fleet partners by relaying user feedback...
Customer Service Representative
Our Customer Service Representatives own the relationship with our valued customers and have the rewarding responsibility of shaping the image of our company. Penn Insurance and Annuity of New York (affiliate of Penn Mutual) is a client services team that processes and services our life and annuity ...
Customer Service Representative
Provide top-tier customer service by addressing concerns, resolving issues, and ensuring customer satisfaction. Proven customer support experience or experience as a client service representative. Handle incoming calls and emails from customers regarding service inquiries, appointments, and billing ...