Authorizations Coordinator

About Children’s Specialized ABA

Children’s Specialized ABA is designed to address the comprehensive needs of children diagnosed with Autism Spectrum Disorder (ASD). By leveraging the expertise of the Children’s Specialized Hospital Autism Center of Excellence, the program aims to expand access to innovative and compassionate care, empowering children diagnosed with autism to thrive. Children’s Specialized ABA offers home-based, community-based, and center-based ABA therapy.

At Children’s Specialized ABA, we envision a future where every child diagnosed with autism has access to innovative and compassionate care, empowering them to thrive and reach their full potential. Our vision is built on four core values :

Inclusivity : We celebrate the diversity within the Autism spectrum and are committed to creating an inclusive environment that respects and values each person’s individual strengths and differences.

Innovation : We foster a culture of creativity and collaboration, exploring new ideas to develop personalized solutions that enhance quality of life for all children with Autism.

Connection : We actively engage with the health systems and broader community to coordinate services and care for people with Autism.

Quality and Safety : We invest in research and training to provide cutting-edge, effective, safe, and personalized services tailored to the unique needs of those we serve.

Join Us as an Authorizations Coordinator

The Authorization Coordinator is responsible for ensuring the timely, accurate, and efficient coordination of client insurance authorizations for Behavioral Health services. This role plays a critical part in maintaining continuity of care by monitoring authorization timelines, submitting requests promptly, and upholding meticulous documentation standards in alignment with payer requirements and organizational policies.

What You'll Do :

Ensure timeliness of reports and authorizations prior to expiration dates

Submit complete authorization request for single case agreements (SCA) including in-network exceptions.

Communicate with insurance companies to resolve issues, appeal denials, and ensure timely approvals.

Engage clinicians when required by insurance providers

Perform accurate data entry in EMR and other software

Ensure that clinical team is aware of upcoming authorization deadlines to drive creation and submission of progress report for re-authorization in a timely manner to prevent service interruptions.

Work with billing team to ensure that all authorizations are properly documented in system.

Proactively identify potential issues in the authorization process and escalate concerns to appropriate departments to ensure timely resolution and prevent service disruptions.

Assist other staff with issues converting sessions in EMR

Assist with the development of policies, procedures, workflows, and step action guides for authorization and billing as well as hand-in / hand-offs with other departments.

What You'll Need

High school diploma or equivalent (GED)

1 to 2 years of authorizations, medical insurance, billing, or claims processing experience.

Some type of behavioral health experience required. ABA preferred.

Experience using an electronic records medical system

Detail oriented, strong organizational, time management, analytical, problem solving, and customer service skills

Ability to multitask and track multiple items at the same time

Exceptional verbal, written, and interpersonal communication skills, including phone and email

Proficient in Microsoft Office, Google Sheets and Google Docs, with strong computer skills

Ability to work in a fast-paced environment with changing circumstances while maintaining a positive attitude

Work Location & Hours :

This is a full time, 40 per week position, on-site at our Owings Mills EI Center . The core hours are 8 : 30AM to 5 : 00PM EST.

Why Work With Children’s Specialized ABA?

We’re an amazing ABA provider! We take a whole-child , whole-caregiver approach. Our integrated model combines ABA therapy with speech, occupational therapy, and behavioral health support. You’ll be part of a deeply collaborative, mission-driven team.

Here’s what you can expect :

Up to 19 paid days off in your first year (including PTO, sick time, and holidays); earned on an accrual basis, paid time off increases with tenure

Comprehensive benefits including FREE medical (for employee, buy-up for dependent / partner coverage), voluntary dental, vision, short-term disability, critical illness coverage, and more!

Free 50k life insurance policy.

Free Employee Assistance Program (EAP).

401(k) retirement savings plan

Company discount program – discounts of amusement parks, memberships, cruises, movie tickets, spas, sports ticks and more.

Compensation

The expected salary range for this role is $24.00 to $26.00 / HR.

Final compensation will be based on a range of factors, such as your skills, education, experience, certifications, market conditions, and internal equity. All offers are made in alignment with applicable federal and state laws.

Children’s Specialized ABA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.