Inbound Will Call Associate

SUMMARY

Responsible for all general warehouse functions including loading, unloading, manual depal, receiving, put-a-way, pulls and replenishments, and selection of product when qualified and as needed in accordance with Preferred Work Methods (PWMs). Each function requires specific equipment and / or process certification. Requires working in freezer, cooler and dry warehouse environments with extreme cold and / or warm temperatures. Performs all duties safely, accurately and meets set productivity standards and goals

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure pallets received meet defined requirements.
• Enter / scan accurately upon item receipt the LPN (license plate number), catch-weight, manufacture date, expiration date, etc. into the warehouse management system utilizing RF equipment.
• Ensure all item information is appropriately recorded into the warehouse management system by verifying and entering piece count and weights against bills of lading, invoices and other records.
• Inspect product being moved for shortages, damage, quality, or deterioration of packing and report to supervisor.
• Record all overages, shortages and damages on the OS&D form.
• Verify refrigerated (cooler) and frozen product temperatures are taken according to established PWMs. Follow temperature abuse process and established PWMs if product temperature is out of accepted tolerance range.
• Record and communicate vendor compliance issues by completing the vendor compliance form during receipt according to established PWMs.
• Apply blind LPNs according to established PWMs if manufacturer hasn't provided license plates.
• Ensure proper operation of dock doors, plates, lights and locks. Report repair or service needs to supervisor to avoid damage or an unsafe condition.
• Must successfully complete the receiving certification process and testing.
• Work effectively with immediate supervisor to minimize warehouse shrink / damage (product loss).
• Responsible for the neatness and cleanliness of assigned work areas and travel aisles, and the accuracy of warehouse locations.
• Report any unfixable / unsafe issues immediately to supervisor.
• Observe and enforce all safety rules to eliminate accidents and injuries.
• Operate appropriate MHE, such as forklifts and pallet jacks, in a safe and orderly manner to eliminate accidents and injuries.
• Observe proper lifting techniques and physical work practices in accordance with established PWMs.
• Ensure that MHE is maintained (perform daily inspection) and clean; report repair or service needs to supervisor to minimize equipment damage and down time.
• Use warehouse computers and RF equipment in a safe and professional manner to avoid damage to equipment.
• Understand and comply with all applicable Company policies (i.e. attendance, Code of Business Conduct & Ethics, Associate Handbook, etc.
• Comply with all applicable State / Federal laws, regulations, and policies (i.e. OSHA Occupational Health and Safety Administration , HACCP Hazard Analysis and Critical Control Points , etc.).
• Supports food safety policies, standard operating procedures, and prerequisite food safety control programs that meet legal and quality requirements and industry best practices as defined in our Food Safety Commitment documentation.
• Performs other warehouse duties as assigned.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

LANGUAGE SKILLS

MATHEMATICAL SKILLS

REASONING ABILITY

CERTIFICATES, LICENSES, REGISTRATIONS

PHYSICAL REQUIREMENTS OF THE POSITION

WORK ENVIRONMENT

WORK HOURS

TRAVEL