Talent.com
Ross Stores
Store Protection SpecialistRoss Stores • Alameda, California
Store Protection Specialist

Store Protection Specialist

Ross Stores • Alameda, California
30+ days ago
Salary
$17.96 hourly
Job type
  • Full-time
Job description
Store Protection Specialist-(13998003PL0526)

Description

GENERAL PURPOSE:This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environment:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
  • Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.
  • Removes clutter and ensures safe, clear egress to emergency exits.
Developing Great Teams & Partnerships:
  • Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
  • Treats all Customers and Associates with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
  • Other duties as assigned to support Loss Prevention initiatives.
Personal and Store Brand
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company dress code.
Mitigating Theft ; Fraud:
  • Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.
  • Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.
  • Adheres to Company policy for external theft response.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Minimizing Operational Shortage:
  • Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.
  • Observes and validates proper checkout procedures for Customers and Associates.
COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • High School education or equivalent required, AA degree preferred.
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention/security training preferred.
  • Active Security Guard License preferred
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the Store team.
  • Excellent Customer service skills.
  • Proven ability to effectively resolve conflict.
  • Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.
PHYSICAL REQUIREMENTS/ADA:
  • Consistent timeliness and regular attendance.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Must be able to raise or lower objects more than 25 lbs. from one level to another (includes upward pulling).
  • Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
  • Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.The base pay range for this role is $17.96 - $18.46. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Create a job alert for this search

Store Protection Specialist • Alameda, California

Similar jobs

Digital Security (4587-1) San Francisco, CA

ESR HealthcareSan Francisco, CA, United States
Full-time

Provide guidance and examples to other engineers for the documents and deliverables to assure consistency in the Project Delivery Methodology, and occasionally lead initiatives toward process and p... Show more

 • Promoted

Asset Protection Customer Host

WalmartSan Pablo, CA, United States

Asset Protection Customer Host.Hilltop Mall Rd Richmond, CA 94806-1913.Shift may start between 8:00am - 11:00am.Shift may start between 1:00pm - 4:00pm.This role focuses on greeting, helping and th... Show more

 • Promoted

Store Manager - Spirit

Spencer Gifts - Spirit HalloweenEl Cerrito, CA, US
$23.82 hourly
Full-time

Benefits include: California Paid Sick Time, Year End Bonus, Tear Down Premium Pay Program, Retention Pay Program.All Bonus and Pay Programs subject to qualifications.The Store Manager oversees and... Show more

 • Promoted

House Sitter Wanted - Security,

HouseSitter.comKensington, California, USA
Full-time

Please visit https://housesitter. Show more

 • Promoted

Coordinator

TradeJobsWorkforce94177 San Francisco, CA, US
Full-time +1

Key Job Functions: Processes all store shipments and administers recall.Ensures maintenance and housekeeping of stockroom.Job Duties: Maintains a neat, organized and well-stocked back room.Compli... Show more

 • Promoted

Seasonal Tech Sales Specialist - In-Store Demos

ActionLinkSan Francisco, CA, United States
Full-time

A technology sales company is looking for a Seasonal Sales Specialist in San Francisco.This role involves driving excitement in-store, showcasing TCL products, and creating a high-energy shopping e... Show more

 • Promoted

Security Specialist: Protect Guests, Prevent Loss, Lead Safety

Military, Veterans and Diverse Job SeekersAlameda, CA, United States
Full-time

A leading employer in safety services in California is looking for a Security Specialist to ensure a safe environment for guests and team members.Ideal candidates will have a high school diploma, b... Show more

 • Promoted

Sr. Security Software Engineer, Corporate Security

PinterestSan Francisco, California, United States
Full-time

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime.At Pinterest, we're on a mission to br... Show more

 • Promoted

10659 Store Manager

Sally BeautyRedwood City, CA, United States
Full-time

By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair – and we need ... Show more

 • Promoted

Senior Retail Asset Protection Specialist - Berkeley

Military, Veterans and Diverse Job SeekersBerkeley, CA, United States
Full-time

About the job Senior Retail Asset Protection Specialist - Berkeley.This job contributes to company success by ensuring the security and safety of your store team and members by providing a presence... Show more

 • Promoted

Customs and Border Protection Officer (CBPO) - Entry Level New Hire Sign-On and Retention Incentives

U.S. Customs and Border ProtectionEmeryville, CA, US
Full-time

Customs and Border Protection Officer (CBPO) .Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of... Show more

 • Promoted

Luxury Retail Security Specialist

BvlgariSan Francisco, CA, United States
Full-time

A luxury retail brand in San Francisco is looking for a Security Agent to ensure the safety and protection of clients, employees, and valuable merchandise.Responsibilities include executing securit... Show more

 • Promoted

Corporate Security Engineer

AsanaSan Francisco, CA, United States
Full-time

We are looking for a Corporate Security Engineer to grow our rapidly expanding Security team here at Asana.You will be leading initiatives to help keep Asana’s Corporate environment and users safe.... Show more

 • Promoted

Store Environment Specialist Team Member

Michaels StoresDaly City, CA, United States
Full-time +1

Store Environment Specialist Team Member.Store Environment Specialist Team Member.Store Environment Specialist Team Member.Be among the first 25 applicants.Store Environment Specialist Team Member.... Show more

 • Promoted

Security Specialist

Gavin de Becker & Associates (GDBA)Menlo Park, CA, United States
Full-time

Gavin de Becker & Associates (GDBA).Founded in 1978 by 3-time Presidential appointee, Gavin de Becker, our firm’s Protectors, Analysts, and Investigators are committed to our mission of protecting ... Show more

 • Promoted

Fire Prevention Specialist, Temporary (5303C) #85342

University of California-BerkeleyBerkeley, California, United States
Full-time +1

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive.Our culture of openness, freedom and belonging make it a special pla... Show more

 • Promoted

Security Specialist

Gavin de Becker & AssociatesSan Francisco, CA, United States
Full-time

Gavin de Becker & Associates (GDBA).Founded in 1978 by 3-time Presidential appointee, Gavin de Becker, our firm’s Protectors, Analysts, and Investigators are committed to our mission of protecting ... Show more

 • Promoted

Remote Building Code Compliance Expert

Micro1Oakland, California, US
$50.00 hourly
Remote
Full-time

Building Code Compliance Expert.Plan review and blueprint reading.Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform.AI labs and ente... Show more

 • Promoted

Loss Prevention Clerk

Costco Wholesale CorporationRedwood City, CA, United States
Full-time

California applicants: Please click here to review the Costco Applicant Privacy Notice.The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist.Th... Show more

 • Promoted

Healthcare Assistant Security Manager

Blackstone Consulting, Inc.Richmond, CA, United States
Full-time

Healthcare Assistant Security Manager.Location: Richmond, California.Shift: Monday-Friday 0700-1500 in dual supervisory role.Position functions in dual role as day shift supervisor, so the shift is... Show more