Account Growth Manager

Account Growth Manager

Documo is on a mission to help businesses digitize and streamline their document workflows. As a fast-growing B2B SaaS company, our platform makes it easier to handle unstructured files like faxes and forms through tools like Intelligent Document Processing - turning messy paperwork into structured, usable data. We believe great products start with great people. That's why we invest in top talent, value strong culture, and prioritize customer success and design excellence.

If you're excited to do impactful work and want to grow with a team that values innovation, collaboration, and purpose - we'd love to meet you!

The Account Growth Manager plays a key role in building and maintaining strong, long-term relationships with our customers. The primary objective of this role is to maximize customer satisfaction, retention, and profitability, while identifying opportunities for account expansion and growth.

This role requires collaboration with key stakeholders to develop and execute account strategies, leveraging knowledge of customers' business needs and industry trends to drive sustainable growth.

Success in this role looks like :

• Nurturing existing customer relationships to strengthen loyalty and trust
• Identifying opportunities to increase sales through upselling and cross-selling
• Expanding the adoption and usage of Documo's cloud fax platform
• Cross-selling products within the Documo product suite
• Partnering with internal teams to develop account strategies and ensure alignment with customer goals

Key responsibilities include :

What you bring :

Bonus Points For :

Why join Documo?

We celebrate differences. Documo welcomes applicants from all backgrounds, especially those underrepresented in tech. We do not discriminate based on ancestry, race, place of origin, political belief, religion, marital or family status, physical or mental ability, sex, sexual orientation, gender identity or expression, age, or any other legally protected characteristic. Documo is an equal opportunity employer.