Contact Center Talent Acquisition Business Partner

TALENT ACQUISITION BUSINESS PARTNER

LOCATION : Winterville, NC (On-site)

About Us

Victra is Verizon’s largest premium retailer in the United States. We thrive on collaboration, innovation, and performance. Our mission is to “Connect technology to life in a trustworthy, fun, and profitable way”. We work closely with Verizon and our brand partners to deliver exceptional product offerings, promotions, and campaigns that drive in-store traffic and revenue.

Job Description :

At Victra we have a strong passion to Get Talent, Keep Talent, and to Grow our Talent. As a Talent Acquisition Business Partner you will champion the GET component by sourcing, identifying and attracting top talent for our field sales team. You have precise attention to detail, superb organization skills, and you are able to tailor your workload to adhere to our fluctuating recruiting initiatives. Most importantly, you are a TEAM player who possesses the "do whatever it takes" mentality to ensure we GET the best talent possible.

Key Responsibilities :

Boolean search strings, cold calling passive candidates, and finding top level talent is nothing new to you. You have the unique ability to connect with people and communication comes natural to you. You have a passion to help others and you strive to WIN at whatever you are doing. The Recruiter will collaborate with our diverse workforce and will :

Act as a brand ambassador for Victra, seek qualified and talented candidates utilizing a variety of sourcing platforms including but not limited to social media, career fairs, cold calls, employee referrals, college & universities, and other creative methods to locate qualified individuals

• Thoroughly pre-screen resumes and vet job applicants to ensure they meet the candidate profile
• Have knowledge of the selection process and be able to provide this knowledge to Field Management
• Build and maintain network of high potential candidates
• Conduct interviews (phone or in-person) and train managers on best interview practices
• Continually learn and maintain a high level of understanding for social media platforms, employee referral programs, networking and unique opportunities and events
• Take steps to ensure a consistent and positive candidate experience.
• Work collaboratively with hiring managers and leadership to improve employee retention and development.
• Dedicate in helping to work through headcount challenges, including employee turnover.
• Participate and travel to on-site hiring events and career fairs within assigned territory
• Raise the bar. Understand the difference between good and great candidates and step in to advise hiring managers on selecting best candidates with overarching goal to reduce turnover
• Collaborate regularly with hiring managers to discuss pipeline of candidates and work proactively to open / close requisitions
• Understand how to improve various recruitment metrics and achieve benchmarks set for time to fill, source of hire, hiring manager satisfaction, and others.
• Teaching hiring managers how to become experts with talent management.
• Performing all other job-related duties as requested

What We Are Looking For :

You have experience building successful, productive relationships with all levels of leadership, and are highly collaborative within a team environment. You are an independent thinker that understands active listening and problem-solving skills are must to be a successful Recruiter. We also look for you to bring :

Why Join Us?

EQUAL OPPORTUNITY EMPLOYER

We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.