Software Engineering Manager (Business Systems)

Software Engineering Manager (Business Systems)

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is hiring a Software Engineering Manager to help lead the Business Systems team. In this role, you will guide a team of engineers responsible for building and maintaining the internal systems and integrations that power WHOOP’s operations. You will partner closely with business partners across Finance, Operations (Supply Chain, Manufacturing, Quality, Logistics), Membership Services, and other teams to ensure our systems are scalable, reliable, and delivering the capabilities the business needs. By balancing hands‑on technical contributions with people leadership, you will ensure WHOOP’s business systems evolve to support growth and efficiency at scale.

On the technical side, you will work closely with product management and analytics teams to successfully enable your team to deliver. You will support the team in developing their features' technical designs, architecture, and operational excellence needs. You will ensure that the engineering team performs at a high level. You will be instrumental in guiding your team to innovate and maintain our high standards of reliability, flexibility, security, and user sentiment.

On the people management side, you will manage and mentor a team of engineers, provide regular performance feedback, and ensure professional development and growth. You will work to foster a culture of innovation, teamwork, psychological safety, and continuous learning. You are responsible for promoting a positive and results‑focused work environment where all team members feel valued and empowered to do their best work.

Responsibilities

• Guiding and managing a team of engineers responsible for developing and maintaining internal capabilities.
• Partner with cross‑functional leaders to understand business needs and translate them into scalable technical solutions.
• Drive the technical roadmap and execution for Business Systems, ensuring systems are reliable, secure, and aligned with company goals.
• Oversee the design, development, and maintenance of backend services, APIs, and integrations that support core business functions.
• Establish and reinforce engineering best practices, including code quality, testing, documentation, and operational monitoring.
• Act as a player‑coach by contributing technically when needed, while ensuring the team’s overall delivery and growth.
• Advocate for and prioritize automation and process improvements to increase efficiency across WHOOP.

Qualifications

Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework.

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E‑verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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