Software Engineering Manager (AI)

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device tracks key physiological metrics such as heart rate variability, resting heart rate, and sleep quality to provide personalized insights into users' fitness, health, and recovery. The AI Support team at WHOOP is responsible for delivering an exceptional support experience to our prospective and current, leveraging cutting-edge AI technologies.

As an Engineering Manager at WHOOP, you will have technical and people management responsibilities. On the technical side, you will work closely with product management to carefully design experience and across all software teams to successfully enable your team to deliver. You will support the team in developing technical designs, architecture, and operational excellence needs. You will ensure that the engineering team adheres to best practices and standards for software development.

On the people management side, you will manage and mentor a team of cross-skilled engineers across backend, AI, iOS and Android and provide regular performance feedback, and ensure professional development and growth. You will work to foster a culture of innovation, teamwork, psychological safety, and continuous learning. You are responsible for promoting a positive work environment where all team members feel valued, supported, and empowered to do their best work.