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UPS Field Service Engineer - Chicago IL

UPS Field Service Engineer - Chicago IL

TPS Talent LLCChicago, Illinois, United States, 60601
30+ days ago
Job type
  • Permanent
Job description

At TPS Talent, we connect skilled professionals with opportunity-driven careers across Telecom, IT, Engineering, Construction, and Hospitality. Whether you're seeking a direct hire role, contract-to-hire, or project-based work, we're here to align your experience and goals with the right companies and make the process seamless.

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TITLE : UPS Field Service Engineer

DIRECT HIRE

LOCATION : Chicago, IL

  • With 1.5 hr travel time to the downtown area or Aurora, IL

FIELD JOB DETAILS :

  • Majority Local Travel : Primarily within the local area with occasional overnight stays nationwide based on business needs.
  • Reimbursements : Mileage reimbursement, car allowance, and cell phone allowance provided. Tools provided by company. Any overnight travel is reimbursed.
  • HEALTH BENEFITS :

  • Medical - United Healthcare
  • Dental
  • Vision
  • Flex-Spending Account
  • Benefit card to be provided to employees for prescription drug purchases.
  • Life Insurance & ADD
  • Short Term Disability
  • Long Term Disability
  • 10 company paid holidays plus 2 personal days
  • 401k - 3% company match
  • Job Description :

    UPS Field Service Engineer - Chicago, IL

    The UPS Field Service Engineer applies diversified knowledge of the power electronics industry to complete start-up, testing, troubleshooting, operations and maintenance work of UPS and related critical power equipment. The SFSE will be home based and dispatched to customer sites as required.

    Specific Duties

  • Responsible for commissioning, maintaining and providing emergency support on power electronics at customers' sites within the regional coverage area
  • Performs commissioning-focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing
  • Involved in preventive maintenance, emergency response, equipment start-up and / or field modifications
  • Attends periodic training at the company's headquarters on various OEM units and Standard Operating Procedures (SOPs) which includes testing equipment and / or rebuilding older systems
  • Troubleshoots issues with the technical-support group related to maintenance or operation of equipment
  • Participates in the development of Methods of Procedures (MOPs) and be expected to consult with supervisor(s) concerning unusual problems and developments.
  • Job Requirements

  • Preferably 5-10+ years experience in the critical power industry and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU's, STS, etc.
  • Utilizes hand tools and test equipment to perform work
  • Requires excellent verbal, written communication skills & customer relation skills
  • Must be able to provide high level of quality customer service
  • Must be able to complete Field Service Reports in a timely manner
  • Requires knowledge of equipment manufacturer's specifications
  • Ability to work independently and exhibit resourcefulness
  • Must be able to perform repeated bending & lifting of up to 100 lbs. during certain procedures
  • Must be able to provide necessary pro-active recommendations to clients
  • Candidate must be willing to work nights & weekends when necessary
  • Knowledge of general computer hardware & software applications
  • Previous 3rd Party UPS experience a plus
  • UPS OEM factory training or experience in Liebert / Emerson / Vertiv , APC / MGE / Schneider , or Eaton / Powerware , a MUST
  • Technical degree a plus
  • Previous military experience and training a plus
  • Educational Background

  • Technical graduate of a two-year accredited technical school in an engineering / technical field
  • OR

  • Three to five years of technician experience in related power electronics field or industry
  • Salary :

    $85k-$98k, plus $600 monthly car allowance

    The pay range for this role is :

    85,000 - 98,000 USD per year(Chicago)

    PI36cfc1141756-30511-38070347

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    Field Service Engineer • Chicago, Illinois, United States, 60601

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