Collections Specialist

Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm of more than 2,400 professionals that provides a full range of multi-disciplined engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. JMT, is currently ranked #50 on Engineering News-Record’s list of the Top 500 Design Firms.

Position Summary

Role is to manage and maintain the accounts receivable balance for all JMT companies by reviewing outstanding balances monthly and maintaining detailed notes and next steps to work toward ultimate collection of outstanding balance. In performing this role, the Collection Specialist will work with Project Accountants, Project Managers and the Legal Department when necessary. The Collection Specialist will also coordinate collection efforts with any other staff involved in the collections process. Sponsorship is not available for this position.

Immigration sponsorship or support (e.g. H1B, F-1 CPT / OPT / STEM OPT) is not available for this position, except for qualified candidates eligible for the TN visa classification.

JMT offers outstanding opportunities for career and professional growth. We are 100% employee-owned (ESOP) and offer outstanding health care coverage and other benefits, including :

Affordable Medical, Dental & Vision Insurance

Company paid Life and Disability Insurance

Paid Time Off

Paid Holidays

Paid Caregiver Leave Program

401K Retirement Plan (Traditional and Roth options)

Employee Stock Ownership Plan (ESOP)

Career Development Programs

And more…

Benefits | JMT ()

Compensation for this position is $25.00 - $30.00 / hourly, commensurate with experience, education and certifications. The provided range is a good faith estimate based on the requirements described within the job description. We notice that we receive a wide variety of applicants and recognize that the person selected may be less experienced or more experienced. If so, the actual salary range may vary from the estimate provided.

Essential Functions and Responsibilities

Monitor the firm’s accounts receivable and identify overdue accounts.

Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.

Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers.

Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer within the accounting system.

Resolve customer issues and complaints concerning billing.

Submit regular reports on the status of unpaid accounts and any repayment progress.

Nonessential Functions and Responsibilities

• Perform other related duties as assigned

Required SkillsRequired Experience

Qualifications Preferred

Working Conditions

Work is performed within a general office environment. Work is generally sedentary in nature but may require occasional standing and walking. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. within the office environment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected by state or federal law.