Front Office

Job Description

Job Description

If you are looking for a job that provides meaningful work and competitive compensation, consider a position in a State Farm Agent's office. Michael Grant – State Farm Agency is successful local agency focused on fulfilling the needs of our customers and creating success for our team.

We have an immediate opening for a full-time, front office representative in our Charlotte, NC office. We seek an energetic professional interested in helping others and providing our clients with a remarkable customer experience.

This is an opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to :

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

What we provide

Requirements