IT Support Specialist

A company is looking for an IT Support Specialist to manage internal IT operations and support for employees.

Key Responsibilities

Provide first line support for internal IT issues and manage IT tickets

Provision and configure hardware and software for users, including onboarding and offboarding processes

Track software licenses and maintain IT asset inventory while assisting with IT procurement activities

Required Qualifications

2-5 years of experience in IT support or a similar role

Hands-on experience with end-user hardware and software support in Windows and / or macOS environments

Experience with ticketing systems and external IT vendors or MSPs

Strong organizational skills, particularly in asset and license tracking

Self-motivated and adaptable in a fast-paced startup environment