IT Support SpecialistVirtualVocations • Hampton, Virginia, United States

IT Support Specialist

VirtualVocations • Hampton, Virginia, United States

4 days ago

Job type

Full-time

Job description

A company is looking for an IT Support Specialist to provide technical support and assistance to internal staff.

Key Responsibilities

Respond to IT support requests via phone, chat, or remote support tools

Diagnose and troubleshoot hardware and software issues, escalating complex issues as needed

Conduct routine maintenance tasks on endpoints and administer user access within IT resources

Required Qualifications

2+ years of experience in IT support or helpdesk roles

Strong working knowledge of Windows and MacOS

Familiarity with Entra ID and the Microsoft 365 Suite

Hands-on experience supporting endpoints in MDM-managed environments

Experience supporting iOS and Android devices

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It Support Specialist • Hampton, Virginia, United States

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