IT Support Specialist

A company is looking for an IT Support Specialist to support its remote workforce.

Key Responsibilities

Serve as the primary point of contact for employee IT support via chat, email, and video

Troubleshoot and resolve basic to intermediate technical issues, including hardware and software support

Assist with employee onboarding and offboarding processes, including device setup and account management

Required Qualifications

1-3+ years of experience in IT support, help desk, or a similar role

Basic experience with Google Workspace or similar applications

Familiarity with macOS and / or Windows environments

Ability to troubleshoot common technical issues independently

Comfortable working in a fast-paced, remote environment