IT Support Specialist

A company is looking for an IT Service Desk & Support professional.

Key Responsibilities

Provide help desk administration, desktop support, and hardware / software setup

Manage multiple technical requests and troubleshoot issues for PC and Mac systems

Train clients on hardware, software, and phone system usage while supporting remote clients

Required Qualifications, Training, and Education

5+ years of experience in desktop support for Mac OS X and Windows 7 / 10

Strong knowledge of IT services, including Active Directory and network troubleshooting

Experience with cloud services such as G Suite, Office 365, AWS, and Azure

Ability to support remote clients using various communication tools

Knowledge of Powershell, Bash, and related scripting is a plus