A company is looking for an IT Support Specialist to support its remote workforce.
Key Responsibilities
Serve as the primary point of contact for employee IT support via chat, email, and video
Troubleshoot and resolve basic to intermediate technical issues, including hardware and software support
Assist with employee onboarding and offboarding processes, including device setup and account management
Required Qualifications
1-3+ years of experience in IT support, help desk, or a similar role
Basic experience with Google Workspace or similar applications
Familiarity with macOS and / or Windows environments
Ability to troubleshoot common technical issues independently
Comfortable working in a fast-paced, remote environment
IT Support Specialist • Hampton, Virginia, United States
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