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IT Support SpecialistVirtualVocations • Hampton, Virginia, United States
IT Support Specialist

IT Support Specialist

VirtualVocations • Hampton, Virginia, United States
23 days ago
Job type
  • Full-time
Job description
A company is looking for an IT Support Resource to provide dedicated IT support for a specialized client service team. Key Responsibilities Provide day-to-day remote desktop support for approximately 180 remote users, focusing on a 60-person specialized team Resolve common technical issues such as headset malfunctions, sound quality, system lag, and software lockouts Manage user accounts and permissions, including imaging, testing, and shipping IT equipment to new hires Required Qualifications At least 3 years of professional IT help desk or desktop support experience Proficient with Windows environments, Microsoft 365, and remote troubleshooting tools Stable job history with a commitment to long-term growth Relevant industry certifications (A+, Network+, etc.) are highly preferred Proactive attitude with sound judgment for troubleshooting and escalation
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IT Support Specialist • Hampton, Virginia, United States

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