IT Support Specialist

A company is looking for an IT Support Specialist to provide end-user and systems support across multiple sites.

Key Responsibilities

Provide Tier 1 / Tier 2 support for Windows and macOS users in a hybrid environment

Own end-user onboarding / offboarding workflows including laptop provisioning and account management

Administer and support endpoint management systems and maintain endpoint inventory lifecycle

Required Qualifications

5+ years of hands-on IT support experience (Tier 1 / Tier 2)

Experience supporting both Windows and macOS environments

Professional experience with Microsoft 365 administration and Okta administration

Solid understanding of cybersecurity fundamentals and compliance requirements

Bachelor's degree preferred, or equivalent professional IT experience