IT Support SpecialistVirtualVocations • Hampton, Virginia, United States
IT Support Specialist
VirtualVocations • Hampton, Virginia, United States
13 days ago
Job type
- Full-time
Job description
A company is looking for an IT Support Specialist I to join their global team in Yerevan.
Key Responsibilities
Provide first-level technical support to end-users virtually or in person
Troubleshoot and resolve basic hardware and software issues
Log and track support requests in a ticketing system, ensuring timely resolution and documentation
Required Qualifications
Associate's degree in IT or industry-standard certifications like A+ or Network+
1 year of hands-on experience in a support capacity
Proficiency in navigating and troubleshooting Apple and PC environments
Fluent in Armenian, with professional proficiency in English and intermediate proficiency in Russian
Customer-focused attitude and ability to work in a globally-distributed team
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IT Support Specialist • Hampton, Virginia, United States
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