Legal Servicing Analyst

Job Description

Job Description

Are you looking to grow your legal knowledge outside of the traditional law firm path?

Do you enjoy analyzing legal matters, building strong relationships, and contributing to meaningful outcomes? If so, USClaims may be the perfect place to take the next step in your career, offering an innovative environment guided by experienced leadership.

At USClaims , we empower personal injury victims with the financial support they need to pursue justice — and we do it by combining legal insight, operational excellence, and a deep commitment to service.

Check out our career website to see how our team is built on a foundation of integrity , compassion, and the drive to make a real difference.

Job Summary

As a Legal Servicing Analyst, you will play a key role in managing the Company’s $500MM+ portfolio of plaintiff and attorney advances. In this role, you will focus on building and nurturing strong relationships with law firms and their staff, ensuring clear and effective communication. You will also collaborate with internal teams to safeguard deployed capital while enhancing customer service for our business partners. This position requires a balance between financial diligence and relationship management to support the Company’s ongoing success.

We’re growing fast, and we’re excited to welcome new talent who are just as passionate about people and performance as we are!

Responsibilities and Duties

• Cultivate and maintain robust relationships with law firms, attorneys, and their staff to ensure seamless communication regarding case progress, settlement statuses, and disbursement of funds. Foster long-term partnerships with key stakeholders by streamlining case updates, enhancing collaboration, and aligning strategies to support the goals of both the firm and plaintiffs.
• Oversee the ongoing developments of cases by maintaining open and continuous communication with legal partners, providing strategic recommendations to internal staff when necessary, and escalating critical issues to internal legal and risk teams to mitigate any potential disruptions.
• Continuously assess, monitor, and document case-related risks as they evolve, ensuring that updates are accurately captured in the servicing system. Evaluate adverse case developments by making well-informed recommendations for write-offs or escalations to the internal legal department when necessary to safeguard the portfolio.
• Conduct thorough docket searches via public databases, review and analyze court docket documents, and identify key action items. Document findings in the servicing system and coordinate follow-ups with relevant internal teams to ensure timely resolution
• Update the Microsoft CRM with detailed insights gathered from interactions with law firms, attorneys, and their staff. Leverage this information to propose enhancements that optimize both the functionality and efficiency of the servicing system, contributing to better business outcomes.
• Engage in proactive, relationship-driven communication with legal partners and plaintiffs to gather compliance data on cases and advances. Focus on building meaningful, long-term relationships through outbound interactions that prioritize collaboration and trust over transactional outreach.
• Support team objectives by performing additional tasks that align with company goals and contribute to overall success, ensuring that all efforts are geared toward providing exceptional service to internal and external stakeholders.

Education, Skill, & Experience Requirements