California Licensed Coordinator

A company is looking for a Coordinator, National On-Call.

Key Responsibilities :

Manage inbound tickets and answer live phone calls

Deliver exceptional customer service through phone and email correspondence

Maintain accurate records of all transactions and interactions

Required Qualifications and Education :

Experience in customer service or related field

Ability to accept coaching and feedback for improvement

Demonstrated reliability through consistent attendance

Professional demeanor in all interactions

Flexibility to perform other duties as assigned