Talent.com
Manager Telecommunications
Manager TelecommunicationsNicklaus Children’s Health System • Miami, Florida
Manager Telecommunications

Manager Telecommunications

Nicklaus Children’s Health System • Miami, Florida
30+ days ago
Job type
  • Full-time
Job description

Description

Job Summary

Serves as an escalation point in the absence of the department Director.  Responsible for monitoring the daily work performance, development, training, and  completion of subordinate performance evaluations to include telephone technicians and all other direct reports. Provides performance input to the department Director as needed on other employees within the department. Responsible for the total and complete daily operation of the department.Â

Job Specific Duties

  • Collaborates with the Directors as a consultant and solution provider.Â
  • Completes department budget projections and manages expenses.Â
  • Conducts performance discussions and completes employee performance appraisals on a timely basis.Â
  • Designs and maintains successful voice / data network integrations with IT on all activities and projects.
  • Directing and coordinates department technology projects and services with other vendors.Â
  • Ensures all telecommunications equipment and services meets guidelines and requirements of IT and Hospital Security departments.Â
  • Manages and assists designing, delivering, implementing, and supporting all voice networking infrastructure.
  • Manages the routine data back-up process and ensures they are performed on a timely basis.
  • Orients, trains, coaches, and provides feedback to employees.Â

Qualifications

Minimum Job Requirements

  • Cisco Certification or comparable licenses or training
  • 4-7 years Installation and maintenance of Cisco Systems Interconnecting, Cisco Network Devices, and Cisco Telephony
  • 4-7 years IP IVR Deployment and Cisco Customer Response Solutions Deployment (CRSD)
  • 4-7 years Management of Cisco Unified Communications Manager (CUCM)
  • 3-5 years Management of Cisco Unified Contact Center Express (UCCX)
  • 3-5 years Management of a Telecommunications Team
  • Knowledge, Skills, and Abilities

  • Associate degree or Equivalent experience / Certification.
  • Experience in Service Now preferred.
  • Ability to communicate clearly and courteously with internal and external customers.
  • Ability to communicate effectively in English both verbally and in writing.
  • Ability to lead and direct the work of a team.
  • Demonstrate PBX technical skills with high ended and highly profiled customer references.
  • Maintains confidentiality of sensitive information.
  • Able to adapt and react calmly under stressful conditions.
  • Able to relate cooperatively and constructively with customers and co-workers.
  • Handle numerous interruptions and handle several requests simultaneously.
  • Knowledge of cloud-based telecommunications infrastructure.
  • Knowledge of hybrid cloud telephony systems
  • Knowledge of unified communications solutions available in the market.
  • Job : Management

    Primary Location : Florida-Miami-Waterford Offices

    Department : IT COMMUNICATIONS-1000-954902

    Job Status

    : Full Time

    Create a job alert for this search

    Manager • Miami, Florida

    Related jobs
    Electrical Service Manager

    Electrical Service Manager

    Chronos Construction Staffing • Doral, FL, United States
    Full-time
    This role oversees operations, financial performance, and team development for all electrical service activities, including maintenance, repair, and installation of commercial and industrial electr...Show more
    Last updated: 23 days ago • Promoted
    Telecom Technician

    Telecom Technician

    Healthcare Systems of America • Coral Gables, FL, USA
    Full-time
    Quick Apply
    WE ARE HEALTHCARE SYSTEMS OF AMERICA.Our mission is to elevate healthcare standards, improve patient outcomes, and create value for communities across the United States. Healthcare Systems of Americ...Show more
    Last updated: 30+ days ago
    Manager, Meter Services

    Manager, Meter Services

    Chesapeake Utilities Corporation • Doral, FL, United States
    Full-time
    Location : Florida Service Territories.Possible Relocation Bonus up to $20,000.Your role in our success will be.The Manager, Meter Services provides leadership to the meter reading supervisors, mete...Show more
    Last updated: 30+ days ago • Promoted
    Service Manager IoT North America (all)

    Service Manager IoT North America (all)

    1NCE • Miami, Florida, USA
    Full-time
    NCE is a pioneering company at the forefront of reshaping the IoT connectivity landscape.As a key player in the industry we are on a mission to change the telecoms / IoT landscape.With a focus on inn...Show more
    Last updated: 15 days ago • Promoted
    Contracts Manager

    Contracts Manager

    Walsh Group • Miami, Florida, USA
    Full-time
    Miami Signature Bridge project inMiami FL.As a fourth-generation family-owned business Walsh recruits individuals who are seeking a small company feel with a large company backing.Walsh is a succes...Show more
    Last updated: 20 days ago • Promoted
    Director, Infrastructure Engineering

    Director, Infrastructure Engineering

    Kaseya Careers • Miami, Florida, USA
    Full-time
    IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseyas best-in-breed technologies allow organizations...Show more
    Last updated: 1 day ago • Promoted
    Business Travel Sales Manager

    Business Travel Sales Manager

    Hersha Hospitality Management LP • Miami, Florida, USA
    Full-time
    Opportunity : Business Travel Sales Manager.Responsible for the profitable development of revenue for Corporate Transient Sales by proactive sales efforts in retaining and developing existing custom...Show more
    Last updated: 27 days ago • Promoted
    Lead Telecom Technician

    Lead Telecom Technician

    Healthcare Systems of America • Coral Gables, FL, USA
    Full-time
    Quick Apply
    WE ARE HEALTHCARE SYSTEMS OF AMERICA.Our mission is to elevate healthcare standards, improve patient outcomes, and create value for communities across the United States. Healthcare Systems of Americ...Show more
    Last updated: 30+ days ago
    Territory Manager

    Territory Manager

    Enovis • Miami, FL, United States
    Full-time
    Enovis Corporation (NYSE : ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcome...Show more
    Last updated: 30+ days ago • Promoted
    Head of Commercial Operations

    Head of Commercial Operations

    Confidential • Miami, FL, US
    Full-time
    Fast-growing Spanish company in the adtech & retail media space.The Company is in search of a Head of Commercial Operations for the US Market. This senior leadership role is pivotal in defining ...Show more
    Last updated: 9 hours ago • Promoted • New!
    Manager, Network Operations

    Manager, Network Operations

    Cook Systems • Miami, FL, US
    Full-time
    Launch Your Career with Cook Systems.Since 1990, Cook Systemsa certified veteran-owned IT consulting firmhas been helping businesses and professionals grow through innovation, integrity, and invest...Show more
    Last updated: 1 day ago • Promoted
    Service Manager

    Service Manager

    Maple & Ash - Miami • Miami, FL, US
    Full-time
    Led by renowned restaurateur Jim Lasky and .Michelin-starred Chef Danny Grant.We believe success hinges on .As we expand across Chicago, Scottsdale, Dallas, and Miami, you'll find .O...Show more
    Last updated: 24 days ago • Promoted
    Relationship Manager Sr PNC Private Bank

    Relationship Manager Sr PNC Private Bank

    PNC Bank • Coral Gables, Florida, USA
    Full-time +1
    At PNC our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers. We work together each day t...Show more
    Last updated: 1 day ago • Promoted
    Patient Navigator Manager

    Patient Navigator Manager

    Syneos Health / inVentiv Health Commercial LLC • Miami, FL, United States
    Full-time
    You provide the vision, set the pace, and inspire success.There's one thing you do that's exceptional : lead.You formulate a plan and focus on your team to solve the unsolvable, beat the unbeatable ...Show more
    Last updated: 30+ days ago • Promoted
    Senior Manager of Technical Services & Operations

    Senior Manager of Technical Services & Operations

    Ryder • Coral Gables, Florida, USA
    Full-time
    Job Seekers can review the Job Applicant Privacy Policy by clicking.Manager Technical Services and Operations provides leadership and expertise associated with the definition selection implementati...Show more
    Last updated: 24 days ago • Promoted
    Manager Systems Engineer Flight Operations Support

    Manager Systems Engineer Flight Operations Support

    Airbus • Miami, Florida, USA
    Permanent
    Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your applicatio...Show more
    Last updated: 13 days ago • Promoted
    Manager, Visa Direct Global Deals

    Manager, Visa Direct Global Deals

    Visa • Miami, Florida, USA
    Full-time
    Visa is seeking a Manager for Global Commercial and Money Movement Solutions (CMS) Deal Finance reporting to the Director of Global CMS Deals to partner with sales to manage the end-to-end approval...Show more
    Last updated: 24 days ago • Promoted
    Head of Partnerships

    Head of Partnerships

    Confidential • Miami, FL, US
    Full-time
    Vibrant provider of mobile-first maintenance & operations software.The Company is seeking a Head of Partnerships for the LATAM region to establish and expand its partner ecosystem.This role is ...Show more
    Last updated: 9 hours ago • Promoted • New!