Senior Engagement Manager, Firefly Foundry

Adobe Firefly Foundry Engagement Manager

Changing the world through digital experiences is what Adobe's all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

We are the market leader in software products and services for the creative, GenAI & marketing ecosystem with Creative Cloud, Document Cloud, Express, Firefly, and Experience Cloud.

Adobe Firefly Foundry allows global brands to leverage the incredible power of GenAI to transform the way they create content. As a Foundry Engagement Manager, you are the connective tissue across customer leadership, product, engineering, and go-to-market teams. You turn high potential opportunities into measurable value fast, guiding customers from discovery to adoption while building trust and momentum for this GenAI transformation.

What You'll Do

• Drive enterprise scale content creation transformations using Adobe's Generative AI solutions as the catalyst for organizational change.
• Build trust, confidence, and advocacy for the project / program team across executive and practitioner stakeholders.
• Lead in both presales and post-sales contextsstaying ahead of meetings and milestones, orchestrating cross functional work, and ensuring accurate, on-time delivery.
• Establish executive communication cadences that showcase progress and value, maintaining enthusiasm for GenAI transformation within a clear governance framework.
• Monitor implementation progress against business goals, adjusting strategies to overcome adoption barriers and improve value realization.
• Proactively handle customer issues and challenges, developing mitigation strategies before they impact project success or customer happiness.
• Partner with GTM and Sales Operations to triage, validate, and progress specific Foundry opportunities, aligning the right SMEs and accelerating pipeline movement.
• Facilitate use case discovery workshops; translate business objectives into requirements for forward deployed engineers and researchers; guide configuration, deployment, and adoption.
• Ensure successful pre-to-post sales handoff so delivery teams start with complete customer context (contacts, use cases, urgency), milestones, progress reporting, and risk controls and can hit the ground running.
• Partner with executive sponsors to define success metrics and sustain commitment
• Drive adoption through enablement sessions and demos in collaboration with Customer Success and Enablement.
• Maintain single source of truth visibility using a centralized hub for pipeline and engagement assets.
• Keep leadership informed with forecast and progress reporting.
• Attend key on-sites / workshops to ensure alignment, track action items, and keep teams moving toward target go-live dates.

What You Bring

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $131,700 $242,300 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

If this role is open to hiring in Colorado, the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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