Operations Manager

Job Description

Operations Manager – Top Real Estate Team (Chicago)

About the Role :

IKGroup at Jameson Sotheby's Cityhub is looking for a highly proactive, detail-obsessed, experienced Operations Manager with a real estate background. This person will take full ownership of day-to-day operations so our top-producing broker can stay focused on what matters most—clients, deals, and growth.

Responsibilities :

• Own and manage all daily operational tasks—anticipating needs before they arise.
• Coordinate vendors and service providers (e.g., stagers, cleaners, photographers, movers).
• Oversee listing preparation and ensure properties are photo-ready, show-ready, and launch on time.
• Manage and streamline communication across the team, ensuring nothing falls through the cracks.
• Track and follow up on all active deals, ensuring deadlines and contingencies are met.
• Maintain and update internal systems, checklists, and processes for maximum efficiency.
• Handle inbox triage - filtering and responding to operational and logistical questions.
• Be the first point of contact for vendors, contractors, and service providers.
• Assist with marketing coordination (print orders, open house prep, listing packages).
• Provide weekend coverage for critical tasks, emergencies, or show prep.
• Work closely with the lead broker to identify operational gaps and implement solutions without waiting for direction.

Qualifications :

Compensation :