Senior Manager, Differentiated Services

Senior Manager, Differentiated Services

Ingredion is seeking a strategic and results-driven Senior Manager to lead the execution of our services strategy across regions. This role will be responsible for translating global initiatives into actionable regional plans, driving operational excellence, and ensuring commercial success. The ideal candidate will be a strong collaborator, experienced in customer engagement, and comfortable navigating complex, cross-functional environments.

Responsibilities :

• Translate global services strategy into actionable regional plans aligned with market dynamics and customer needs.
• Act as the Services SME for the GTM team, regularly engaging with customers to promote service offerings.
• Collaborate with GTM counterparts and sales managers to identify service opportunities in the pipeline.
• Lead the development and localization of service features with global and regional teams.
• Foster cross-functional collaboration to ensure consistent execution and knowledge sharing.
• Represent the region in global forums, providing insights to shape future service innovation.
• Develop and manage the customer engagement pipeline from initial contact to contract signing.
• Oversee day-to-day operations of regional service pods, ensuring excellence and customer satisfaction.
• Manage regional P&L, including forecasting, budgeting, and performance tracking.
• Drive commercial success through service selling excellence and sales enablement support.
• Monitor KPIs and implement corrective actions to meet performance targets.
• Build strong customer relationships and tailor unique solutions to their needs.
• Lead change management efforts for new service offerings and operational improvements.
• Collaborate across Ingredion's portfolios to deliver holistic, texture-centric solutions.

Experience and Knowledge :

Skills and Behaviors :

Why Join Ingredion?

Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy :

We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disabilitymental or physicalmarital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law ("protected classifications"). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

Relocation Available : No

Pay Range : $141,360.00-$188,480.00 Annual

This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).

Incentive Compensation : As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission / bonus.

Benefits : Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with a competitive company match.