Job Description
Job Description
Position Level : Entry level
Employment Type : Full-time, Internship (M-F 8 : 00am-5 : 00pm or 8 : 30am-5 : 30pm)
Industry : Background Screening
Website : https : / / www.thecolegroup.com /
The Cole Group provides assistance to applicants who are seeking a job, and to companies who seek the best possible applicant for that job. We work with and provide services to applicants and companies coast to coast.
Responsibilities
- Answer incoming calls and conduct telephone interviews with pre-employment applicants as part of their background screening process
- Engage with pre-employment applicants via text, email, and phone
- Escalate top priority, critical issues to the appropriate department
- Occasionally makes outbound calls to pre-employment applicants providing instructional information
Requirements
Excellent verbal and written communication skillsDetail orientedAbility to work independentlyStrong customer service skills with the ability to resolve issuesAbility to multitask and have great organizational skillsAbility to work in a fast-paced environmentBenefits
Potential bonuses of over $7,000 annually401K PlanMajor Medical insurance providedPaid Vacation / Paid HolidaysOvertime possibleCatered lunches throughout the yearLocation / Hourly Rate
Houston, TX (near 290 and Dacoma)Dependent on experience / education