Assistant Facility Manager

Assistant Facility Manager IFSM - JLL

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What This Job Involves :

We're JLL, a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions. If you're looking to step up your career, JLL is the perfect professional home. We're looking for an Assistant Facilities Manager (AFM) to join our team. The AFM is directly in-charge of building initiatives under the direction of the Sr. Facility Manager. The AFM's responsibilities include the implementation and execution of programs designed to ensure client and user satisfaction along with the daily management, oversight, and coordination of facility management activities. The AFM will function as liaison between the Sr. Facility Manager and other JLL personnel, vendors, and contractors in the building as to ensure thorough understanding and implementation of facility management objectives. The AFM will also act as a liaison between client and vendors as required.

What Your Day-To-Day Will Look Like :

This onsite Facility Manager position involves comprehensive management and coordination of daily facility operations including HVAC systems, fire safety systems, landscaping services, pest control, building management systems, and other critical building infrastructure components.

Primary responsibilities include coordinating with site personnel and contractors to ensure exceptional customer service delivery while requesting proposals, scheduling maintenance activities, and conducting thorough inspections of all repair and maintenance work performed by onsite vendors and contractors.

Financial management duties encompass collaborating with the Senior Facility Manager in developing and managing annual operating budgets while reviewing maintenance and repair proposals to ensure compliance with JLL and client procurement policies and budget parameters.

Procurement activities involve working closely with Senior Facility Managers and Sourcing Managers to competitively bid and prepare comprehensive service contracts that guarantee high-quality, cost-effective services while serving as the primary liaison with vendor partner services.

Special project responsibilities include assisting with pilot programs, innovative initiatives, and special assignments while conducting daily property tours to maintain awareness of facility conditions and operational requirements.

Relationship management requires establishing and maintaining strong working relationships with clients and contractors to ensure building services consistently meet or exceed the satisfaction expectations of all building occupants.

The position demands onsite presence to effectively oversee daily operations, coordinate vendor activities, monitor service quality, and provide immediate response to facility needs and occupant concerns throughout the property.

Required Qualifications :

Educational qualifications include an Associate or Technical degree, or an equivalent combination of education and experience is preferred to demonstrate foundational knowledge in facility management or related technical fields.

A minimum of three years of commercial property or facilities management experience is required along with working knowledge of critical facility systems including fire safety systems, building management systems, water treatment, plumbing, and electrical infrastructure.

Essential personal attributes include being a self-starter with self-directed capabilities, outstanding communication and presentation skills, and strong analytical abilities with the capacity to read, analyze, and interpret complex technical documents and specifications.

Technical competencies must encompass computer proficiency in Microsoft Office applications including Excel, Word, PowerPoint, and Outlook, along with experience using Computerized Maintenance Management Systems, SharePoint, and other facility management software platforms.

Leadership qualifications require strong interpersonal skills for effective collaboration with associates and vendors, combined with applicable financial and accounting knowledge specifically related to commercial property management operations and budgeting.

Customer service excellence is essential with the ability to maintain a strong client service orientation while providing information and responding to questions from managers, customers, and vendor representatives in professional settings.

The ideal candidate will demonstrate the ability to balance technical expertise with strong relationship management skills, ensuring effective coordination between multiple stakeholders while maintaining high standards of facility operations and customer satisfaction.

Location :

Onsite Birmingham, AL

Work Shift :

2nd shift - Monday Friday. On call 24 / 7. Hours are 7am to 4pm but somewhat flexible.

Salary / Comp :

59,200.00 - 72,600.00

Job Tags :

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized Benefits That Support Personal Well-Being And Growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays