Relationship Development Officer

Relationship Development Officer

Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an exciting and respected financial institution that offers opportunities for comradery, professional growth, and advancement? If so, please read on! The future of Cyprus Credit Union is only as bright as our team. We employ a team of like-minded banking professionals. In order to attract and retain quality talent, we offer competitive pay, comprehensive benefits, provide opportunities for employee advancement, share resources for career development, and encourage a work-hard / play-hard lifestyle. Additionally, we value diversity, volunteering for our communities, and taking steps to do our part in reducing our carbon footprint.

As a Relationship Development Officer, you will earn a competitive pay depending on your experience and qualifications with the opportunity for bonuses. We also offer both our part-time and full-time member services employees the following comprehensive benefits : health, dental, life, and vision insurance plans; 401k and retirement savings plan; 12 paid holidays; paid day off for your birthday; PTO that will start accumulating on day one; earn additional PTO when you volunteer in the community; and competitive tuition reimbursement.

Due to our "Most loved" atmosphere, Cyprus Credit Union was named one of the BEST credit unions to work for since 2020! Here at Cyprus we value the success and rewards that come as we learn and grow together! Through our "career pathing" programs we offer continuous trainings that can provide you with opportunities in advancement.

A DAY IN THE LIFE AS RELATIONSHIP DEVELOPMENT OFFICER

The primary function of the Relationship Development Officer is outside sales. They are to cultivate relationships with businesses to bring the employees of the business to the credit union or to bring the business account / loan to the credit union. They work closely with branches for leads, but must also work independently to develop their own leads. They will have a monthly goal for the number of new accounts they bring to the credit union and will be accountable to meet or exceed this goal. They will need to possess confidence, charisma, determination, and a positive attitude as they work daily to increase the number of new credit union members. They are to maintain a strong relationship with members and credit union employees. They will need to have a strong knowledge of credit union products.

Essential Functions & Responsibilities :

• Brings new members to the credit union by meeting with businesses and introducing credit union products and services to both the business and its employees. It will be crucial to work with branch managers and their employees in developing new client relationships. These things will be accomplished by independently organizing, planning, and prioritizing their daily work schedule.
• Advocate, organize and execute networking activities for new member acquisition and maintenance of current relationships. Increases the credit unions image and visibility with all publics, community organizations, and related constituents in their interactions with businesses and individuals.
• Maintains a complete database of assigned accounts and viable prospects within the assigned goals under the direction of the business services manager. Keeps management informed by submitting activity and results reports.
• Helps resolve questions, requests, complaints, and problems from business members and credit union employees.
• Performs special projects as assigned

Experience Two+ years of previous relationship development and or sales experience. Sales, specifically a history of high sales goals met consistently. Ability to navigate Excel. Education High school or equivalent. Valid driver's license.

Interpersonal Skills A significant level of trust and diplomacy is required, in addition to normal courtesy, tact, and communication skills. Work involves extensive personal contact with others and is usually of a personal or sensitive nature. Work may involve motivating, influencing or training others. Outside contacts become important and fostering sound relationships with other entities (companies and / or individuals) becomes necessary and often requires the ability to influence and / or sell ideas or services to others.

Other Skills Ability to work independently with limited supervision. Physical Requirements - Ability to lift equipment up to 25 pounds for on location events. Must have a well maintained, reliable vehicle and be willing to travel to conduct credit union business.

Work Environment - No hazardous or significantly unpleasant conditions (such as in a typical office).

READY TO JOIN OUR EXCEPTIONAL BANKING TEAM?

If you feel that you would be right for this member services position, please fill out our initial 3-minute, mobile-friendly application.