Operations Coordinator

About Us

HiFi Social is a collective of hospitality and event brands creating extraordinary experiences across travel, entertainment, and luxury charters.

HiFi Travel — The nation’s leader in collegiate formal and group travel, serving over 140,000 travelers annually.

Jampack Corporate Events — A national corporate event and incentive travel partner managing 10,000+ guests annually across 40+ cities.

Knot My Boat Charters (KMBC) — Chicago’s largest yacht charter company with 22 luxury yachts, hosting 41,500+ annual guests.

SB Vision — A premier talent buying and concert production agency producing 350 shows annually with a collective reach of 350,000+ attendees nationwide.

As an Operations Coordinator, your position will be multi-faceted : 1) Operate mid-range to large-scale hospitality programs and special events including activities, room assignments, transportation, staffing, subcontractors and vendors; 2) assist in creating and reviewing event orders and schedule of events and confirm that all services are in order with respective transportation, hotel, and venue vendors; 3) prepare all rooming lists, run of show operations for the experiences and assist in operations as needed; 4) work closely with hotel, catering, venue and restaurant contacts to ensure successful events; 5) provide product and service information to assist customers with their travel experience questions and concerns; and 6) effectively communicate information through written correspondence and oral communication with clients, hotel / venue contacts as well as with internal team members.

Skills & Qualifications

• A passion for delivering high standards in operational efficiencies
• Success and experience managing past events
• Must be organized and an independent thinker
• Leadership Experience - someone that leads by example and strives in working in a team environment
• Excellent Communicator with the knowledge on how to extract necessary information from customers, vendors and key stakeholders in order to deliver exceptional event experience.

Compensation & Perks

This position entails a base salary and healthcare benefits. Qualified candidates should expect to earn $50,000 - $60,000 in the first year + healthcare benefits.