Sr Program Manager- Early Access Customer Programs

Sr Program Manager- Early Access Customer Programs

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for conventionbut most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunitiesready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.

Early feedback from customers is crucial to the success of software solutions and ultimately, of our business. We are committed to investing in programs that enable our product development teams to engage with customers early in the development cycle to get input and feedback. As the Program Manager for Customer Programs, you'll be the driving force behind our early stage product development customer feedback initiatives. You'll be responsible for planning, executing, and managing co-innovation and early feedback programs, from initial concept to product release, ensuring a smooth and friendly customer experience for internal and external stakeholders. You'll work closely with product, engineering, partners, and product marketing teams to gather feedback, identify issues, and iterate on the program based on key measures.

How You'll Find Success

• You enjoy creating new programs and systems and enabling others to increase their efficiency.
• You are a self-starter who can identify process improvements, relevant metrics and help facilitate program management and communication across a variety of stakeholders.
• You are organized and enjoy juggling multiple priorities at once.
• Able to work with internal and external stakeholders across all levels.
• Highly communicative with internal and external stakeholders to build engagement and trust.

How You'll Grow

Things You'll Do

What We're Looking For On Your Resume

What You Should Know About This Team

Our Team's Favorite Perks and Benefits

The Qualtrics Hybrid Work Model :

Our hybrid work model is elegantly simple : we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.