Transportation Coordinator - Moon Township, PA
Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs.
Whether you're at one of these locations or in a support-services role, there's one thread that ties everyone together. We're all on the same team. One Watco.
Here's what you can expect from Watco :
- Outstanding culture recognized by Forbes and Newsweek
- Competitive compensation and benefits
- Leadership and development programs offered through Watco University
- Career advancement opportunities
MID-SHIP LOGISTICS, a Watco company, offers total transportation and cargo handling solutions for bulk, breakbulk, containers, liquids, and project cargo throughout all major U.S. waterways. As part of the Watco family, Mid-Ship customers can leverage Watco's fully integrated logistics solutions. Our experienced team customizes and mobilizes resources needed to serve any market and any customer, and solve any supply chain challenge.
This position will have competitive salary with commission opportunities.
The Transportation Coordinator (TC) plays a crucial role in the overall day-to-day freight management of shipments and / or assigned shipping accounts, while delivering cost effective solutions that keep the long-term interest of the customer as our priority. It is essential for the TC to work well individually and in a team environment; effectively solicit carriers to haul shipments, establish carrier & customer relationships, and solicit customers for transportation opportunities. This position also plays a critical role in providing quality service to customers, encouraging team morale and performance, while maintaining a positive culture within the branch.
Essential duties and responsibilities including the following (other duties may be assigned) :
Broker transportation shipments and securing carrier capacityTrace & trace customer shipmentsProvide customer support to meet their needs and address issueConduct spot pricing, rate negotiations to meet margin requirements, and ensure maximum profitability, and handle related concernsMeet all customer compliance requirements including but not limited to level of service, lane compliance, and communication timeframeBook loads with Registry Monitoring Insurance Service carrier complianceEngage in customer and carrier communication to sustain customer and carrier growthDevelop and manage a network of outside safe and reliable carriers to move freight in the most profitable manner to ensure customer satisfaction and adequate service levelsHelp with financial procedures and operating metrics (detention management, research / resolving invoice discrepancies, benchmark rate achievement, automation objectives, expedite decisions and cost, etc.)Meet or exceed Watco and customer targeted financial objectivesMeet or exceed required margin and revenue goals for the assigned branchQualifications / skills & abilities :
Minimum of High School Diploma or GED, college degree preferredTransportation or supply chain related experience preferredApply knowledge of organization, communication, conflict resolution, and time management skillsUse basic computer skills - Microsoft Excel, Word, PowerPoint, 10 Key, and Data EntryAbility to work with others and be a positive influence on co-workersUtilize professional phone and email communication skillsAbility to multi-task with frequent interruptionsEffective customer service skills and the ability to service both internal and external customersAbility to provide oral and written reports, business correspondence, and effective presentation of information to customers, team members, and managersAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule formRegistry Monitoring Insurance Services (RMIS) skills recommendedTransportation Management System (TMS) skills recommendedWork environment :
Work is performed primarily in a standard office environment with extensive team member and supplier contact with frequent interruptions.
Physical requirements & physical demands :
Work Pattern Salary with commission or bonus optionsSit, stand, walk, and reach with arms Completion of paperwork, long consecutive hours of typing and using the computerTalk daily to customers, team members, vendors, etc.Ability to hear what the team members communicateThe incumbent must occasionally lift and / or move up to 25 pounds.Ability to travelThe physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.