Entry Level - Customer Care Representative

divh2Job Opportunity / h2pIn this role, youll be at the heart of the client experience. From answering questions and walking families through benefit options to guiding them through important decisions, youll make coverage simple, clear, and stress-free. / ppIts not just about forms or paperwork its about building meaningful relationships, protecting futures, and making a difference every day. / ppBuild strong, ongoing relationships with clients after enrollment / ppExplain benefit details, policy updates, and assist with claims / ppBreak down coverage options in a way thats easy to understand / ppCollaborate with team leads to improve onboarding and client service / ppServe as the primary point of contact for client questions and support / ppTake part in professional development and leadership training / ppStrong communication skills and a passion for helping others / ppComfortable with technology and virtual collaboration tools / ppOrganized, self-driven, and detail-oriented / ppPrevious customer service or insurance experience is a plus (not required) / ppMust be legally eligible to work in the U.S. or Canada / pp100% remote work with flexible scheduling / ppWeekly pay + performance incentives / ppPaid training mentorship designed to help you succeed / ppFast-track advancement with leadership opportunities / ppSupportive, mission-focused team culture where people come first / ppThe chance to make a real impact by helping families protect their futures / p / div