Senior Analyst
Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesone that behaves like a doctor in the family.
About the Role
This role is responsible for supporting process improvement and issue resolution in the Oscar claim environment for both the Oscar Insurance business and +Oscar clients. The Senior Analyst, Payment Integrity role organizes, scopes, prepares, investigates and / or executes on solutions and process improvements within edits and ideation. This is accomplished by leveraging a deep understanding of Oscar's claim infrastructure, workflows, workflow tooling, platform logic, data models, etc., to work cross-functionally to understand and translate friction from stakeholders into actionable opportunities for improvement.
You will report to the Senior Manager, Payment Integrity.
Work Location : Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a hybrid role in our New York City office. You will work part of the time in the office and part of the time remote / work-from-home.
Pay Transparency : The base pay for this role is : $69,600 - $91,350 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.
Responsibilities
- Contribute as a subject matter expert for Oscar reimbursement policies, payment integrity internal claims processing edits and external vendor edits.
- Respond to internal and external inquiries and disputes regarding policies and edits.
- Research industry standard coding rules, summarize and provide input into reimbursement policy language and scope.
- Use knowledge gained through research and claims review to ideate payment integrity opportunities. Translate into business requirements; submit to and collaborate with internal partners to effectuate change.
- Ingest information from internal and external partners regarding adverse claim outcomes; collaborate with partners to scope, size, prioritize items and deliver solutions.
- Use insights from partner submissions, data mining, process monitoring, etc., work with the team to proactively identify thematic areas of opportunity to solve problems.
- Perpetuate a culture of transparency and collaboration by keeping stakeholders well informed of progress, status changes, blockers, completion, etc.; field questions as appropriate.
- Support Oscar run state objectives by providing speedy research, root cause analysis, training, etc. whenever issues are escalated and assigned by leadership.
- Compliance with all applicable laws and regulations
- Other duties as assigned
Qualifications
A bachelor's degree or 4+ years of commensurate experience3+ years of experience in claims processing, coding, auditing or health care claims operations3+ years experience in medical coding within payment integrityMedical coding certification through AAPC (CPC, COC) or AHIMA (CCS, RHIT, RHIA)Experience with reimbursement methodologies, provider contract concepts and common claims processing / resolution practices.2+ years experience deriving business insights from datasets and solving problems1+ years experience improving business workflows and processes1+ years experience collaborating with internal and / or external stakeholdersBonus Points
2+ years experience in a technical role (QA analyst, PM, operations analyst, finance, consulting, industrial engineering) or a process improvement role (Six Sigma or similar)Process Improvement or Lean Six Sigma trainingExperience using SQL