Description : Position Summary :
Position Summary :
To deliver exceptional HVAC service maintenance on residential heating and air conditioning systems.
Job Responsibilities :
- Perform a thorough and accurate HVAC inspection including Health and Safety Checklist and communicate findings to the customer in a written option sheet.
- Perform all HVAC repairs and replacements to applicable codes.
- Complete all required documentation on services and collect, record and deliver fees to designated office administration.
- Facilitate order for all parts required for appointments and ensure preparedness for the day of service.
- Submit purchase orders to dispatch or other designated purchasing team administrators.
- Transport materials and tools to the job site and provide proper accounting of assigned tools.
- Keep vehicle clean and in safe working order and ensure vehicle is stocked and accurately inventoried.
- Effectively communicate with the customer regarding questions, concerns and problems.
- Inform a manager if the customer does not have HVAC service before leaving the call.
- Invoice with cost for services performed.
- Maintain a courteous demeanor with customers and associates at all times.
- Participate in company sponsored training classes.
Requirements :
Knowledge, Skills and Abilities :
- Have a minimum of 2 to 5 years of verifiable work experience in the HVAC industry.
- Knowledge of the fundamental operational functionality of residential air conditioning, heating, and ventilation equipment.
- Able to troubleshoot problems with refrigerant, electrical, and duct systems on HVAC equipment.
- Possess good analytical skills and attention to detail.
- Must be highly organized with good attention to detail and follow through.
- Excellent customer service skills with desire to exceed customer expectations.
- Function in a team environment.
- Must be able to use a computer tablet, smart phone and read a map or follow GPS.
- Valid driver's license, and approved to drive by Company's insurance carrier.
Education / Certification Requirements :
- EPA Certified.
- A High School diploma or general education degree (GED) required.
- NATE Certification preferred.
- HVAC certification or Diploma preferred.
Working Conditions :
- Work in indoor / outdoor elements with extreme variation in temperatures.
- Climbing, heavy lifting, standing, stooping, bending, crouching, kneeling, sitting, and reaching.
Physical Requirements :
- Ability to work in tight spaces such as attics and / or crawlspaces.
- Ability to lift 50 pounds, to push, pull, carry or maneuver heavier items.
- Occasionally work from heights 15 feet or higher above ground.
- Have good visual acuity to see and focus close, distance and peripheral vision with normal depth perception.
- Willing to work hours outside of normal work schedule, if needed.
- Must be able to pass a drug screening test
PI170d3c44fa5a-26289-33715071
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